Clinical Lab Assistant - Blood Donor Center

Clinical Lab Assistant

Blood Donor Center

Primary schedule is Tuesday-Thursday: 9 am to 7:30pm, Fridays: 7:30 am-6pm. Rotating shifts to cover mobile units may be scheduled on Saturday, Sunday or Monday. Must be able to adjust schedule to maintain 40 hours while sharing component processing coverage.

Responsibilities:

• Follow safety protocols and report unsafe conditions.

• Provide compassionate care with prudent judgment.

• Interact professionally with colleagues, management, and vendors.

• Attend required safety and infection control education.

• Maintain a neat work area and secure equipment when not in use.

• Adhere to security, HIPAA, and privacy regulations.

• Follow established policies and procedures, reporting deviations to management.

• Troubleshoot blood processing workflow.

• Identify and address inconsistencies in processing or documentation.

• Perform and document quality control and preventive maintenance procedures.

• Ensure proper functioning of equipment.

• Transport and store products appropriately.

• Contribute to process improvement for efficiency and quality.

• Maintain confidentiality of patient/donor information.

• Assist with supply handling in donor centers.

• Participate in department research projects.

• Contribute to the design and layout of rooms and equipment.

• Understand and comply with safety and infection control procedures.

• Assist in whole blood collection in the donor center.

Qualifications

Requirements:

• High School Diploma or equivalent.

• Previous laboratory, medical terminology, healthcare and/or customer service experience preferred.

• Experience with computers, including Microsoft Windows software.

EEO Statement

Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.