Clinical Nurse Navigator Cardiology- HHVI Willoughby

Willoughby, Ohio

Employer: University Hospitals
Industry: Nurse - more than 1 year experience
Salary: Competitive
Job type: Full-Time
To Heal. To Teach. To Discover. At University Hospitals, this is more than just our mission. These words embody the opportunities available to the many world-class doctors, nurses, health care professionals, and support staff that choose to join UH and Be the Difference.

What you will do
  • Provides virtual clinical care to patients within the recognized scope of practice for the profession and professional licensure requirements
  • Provides clinical triage and clinical support using established protocols during in-bound and out-bound telephone communication with patients, family, caregivers and other members of the healthcare team
  • Assists in coordination of incoming patient transfer requests with receiving facility and physicians
  • Demonstrates technical skills in care delivery that result in safe practice and positive care outcomes
  • Possess and obtain working knowledge of external and inter-facility protocols and standards of practice
  • Demonstrates clear communication and effective collaboration to optimize patient care and clinical operations
  • Delivering exceptional customer service while facilitating communication across multiple disciplines
  • Work with all Center for Patient Flow Management (CPFM) staff in a team orientated, collaborative approach
  • Responsible for promoting a Best Place to Work Culture and positive and professional work environment
  • Actively participates in the development and implementation of performance/quality improvement


Qualifications:
Education Qualifications
  • (BSN) Bachelor's Degree in Nursing Required

Experience Qualifications
  • 3+ years of acute care hospital in-patient nursing Required and
  • 3+ years clinical experience in home health or similar setting Preferred and
  • Experience with care management plans. Required and
  • Experience with Medicare, Medicaid and commercial payer regulations Preferred

Skills and Abilities
  • Telephone triage (Preferred proficiency)
  • Excellent interpersonal and communication skills both written and oral. (Required proficiency)
  • Strong organizational and multi-tasking skills. (Required proficiency)
  • Demonstrates a professional demeanor when interacting with patients and customers. (Required proficiency)
  • Strong computer skills including all MS platforms. (Required proficiency)
  • Excellent ability to perform triage in order to determine appropriate facility, bed type, service, etc. (Preferred proficiency)

Licenses and Certifications
  • Registered Nurse (RN) in the State of Ohio Upon Hire Required

Physical Demands
  • Standing - Frequently
  • Walking - Frequently
  • Sitting - Rarely
  • Lifting - Frequently (50 lbs)
  • Carrying - Frequently (50 lbs)
  • Pushing - Frequently (50 lbs)
  • Pulling - Frequently (50 lbs)
  • Climbing - Occasionally (50 lbs)
  • Balancing - Occasionally
  • Stooping - Frequently
  • Kneeling - Frequently
  • Crouching - Frequently
  • Crawling - Occasionally
  • Reaching - Frequently
  • Handling - Frequently
  • Grasping - Frequently
  • Feeling - Constantly
  • Talking - Constantly
  • Hearing - Constantly
  • Repetitive Motions - Constantly
  • Eye/Hand/Foot Coordination - Constantly
Created: 2024-06-06
Reference: 240003T6
Country: United States
State: Ohio
City: Willoughby

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