Clinical Research Coordinator I, 20 hrs

Working under the supervision of the Administrative Director of Research, Vice Chair and Principal Investigator, and following established policies and procedures, aids on clinical research studies within the Department of Urology. May be responsible for the following activities: recruiting and evaluating patients for studies, collecting and organizing patient data, scheduling patients for study visits, performing clinical tests such as phlebotomy, EKGs, etc., and maintaining and updating data generated by the study.

Responsibilities:

• Aids on clinical research studies as per study guidelines and protocols.

• Recruits and evaluates potential study patients. Per protocol instruction, conducts telephone interviews or schedules patient for study visit and screening. May be required to perform clinical tests such as phlebotomy, EKGs, etc.

• Interact with patients/subjects regarding study, including patient education, procedural instruction, and follow-up.

• May serve as a liaison between patient and physician.

• Responsible for collecting data and maintaining patient information database for study. May be required to input data, do minimum analysis, and run various reports. Maintains patients records as part of record keeping function.

• Responsible for mailing various study information or packets to study participants.

• Answers any phone calls and inquiries regarding study protocol. Refers participants when appropriate to supervisor or clinical staff.

• Monitors and sets up any equipment required.

• Maintains inventory and orders supplies when necessary.

• All other duties, as assigned.

Qualifications

Qualification

• BS or BA required.
• New graduate with relevant course or project experience.

Skills, Abilities & Competencies Required

• Excellent interpersonal skills are required for working with the study participants.

• Knowledge of clinical research protocols.

• Careful attention to detail.

• Ability to demonstrate professionalism and respect for subjects' rights and individual needs.

• Knowledgeable and compliant with all hospital, State and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA.

• Phone skills: Ability to use phone system (answer and screen calls, put on hold), handle more complex calls and give more detailed information.

• Verbal skills: Ability to interpret information as appropriate, answer more complex questions in the most professional manner and communicate in a professional, courteous, clear, and concise manner.

• Organization Skills: Ability to manage work processes in a neat and orderly way and to sort and alphabetize. Ability to manage multiple tasks effectively, follow established protocols, and work within systems.

• Writing Skills: Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo, or interoffice note) and to take complete and accurate messages. May respond directly on behalf of manager/provider without direction or instruction.

• System Skills: Ability to type and enter data effectively and at a more advanced level. Intermediate level computer skills including the ability to use word processing, spreadsheet, database, and presentation applications.

EEO Statement

BWH is an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.