CMC Laboratory Assistant II, Full Time Day, Kennesaw Medical Office
Kennesaw, Georgia
Description: Job Summary:
A CMC Laboratory Assistant II is responsible for the proper collection and processing of laboratory specimens under the task direction of the Laboratory Manager, Laboratory Supervisor, Assistant Supervisor, Medical Technologist II, Medical Technologist/Technician and/or Lead Lab Assistant. He/she is expected to be proficient in the uses of the laboratory information system, and KP Health Connect/EPIC, assist in the handling of test orders, reports (i.e., filing, distributing, faxing) and to maintain supplies associated with assigned duties by monitoring par levels. A CMC Laboratory Assistant II is also expected to demonstrate excellent customer service skills, teamwork, professionalism, good judgment/critical thinking, and organizational skills.
Essential Responsibilities:
Experience
Primary Location: Georgia,Kennesaw,Town Park Medical Offices I
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 11:00 AM
Working Hours End: 08:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: GTC|UFCW|Local 1996
Job Level: Entry Level
Department: TP Comprehensive Med Center - Pathology-General - 2808
Pay Range: $20.85 - $26.41 / hour The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: No
On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
A CMC Laboratory Assistant II is responsible for the proper collection and processing of laboratory specimens under the task direction of the Laboratory Manager, Laboratory Supervisor, Assistant Supervisor, Medical Technologist II, Medical Technologist/Technician and/or Lead Lab Assistant. He/she is expected to be proficient in the uses of the laboratory information system, and KP Health Connect/EPIC, assist in the handling of test orders, reports (i.e., filing, distributing, faxing) and to maintain supplies associated with assigned duties by monitoring par levels. A CMC Laboratory Assistant II is also expected to demonstrate excellent customer service skills, teamwork, professionalism, good judgment/critical thinking, and organizational skills.
Essential Responsibilities:
- Collect laboratory specimens: Perform venipuncture proficiently on all age groups. Escort members for urine specimen collection to the rest room and explain collection procedure. Follow department policies/procedures for specimen collection, including Standard Precautions. Maintain a professional demeanor/appearance per regional policy while collecting specimens. Research and collect appropriate specimen for the test requested. Address members properly, collecting specimens efficiently with compassion. Clearly explain, ensure understanding of collection/storage instructions for patients with take home tests. Promptly respond to requests for venipunctures to be performed in areas outside of the lab. Be familiar with emergency codes and be able to execute appropriate emergency procedures. Protect PHI per HIPAA, including shred or properly dispose of all unused labels. Keep work area/ phlebotomy room clean/stocked with in date supplies, stations wiped/sanitized in between patients, and complete checklist.
- Schedule 3hour GTT testing and provide fasting instructions to patients. Collect nasal and throat swabs for Stat and Pre-op testing. Perform special collections, processing, and shipping for genetic testing kits, serum eyedrops, and post-vas semen analysis.
- Assist Lead LA with training, on-boarding, and orienting of new hires to the laboratory. Participate in educating nursing staff regarding specimen collection and handling. Support with inventory management by monitoring par levels and appropriate supplies. Serves as facility and service area liaison by providing support to smaller labs in handling Quest issues, lab related questions, and any overall challenges.
- Deliver great customer service: Always show care and respect for members, resolving issues or finding someone who can. Establish and maintain effective relationships with internal and external customers. Prioritize work to meet member/customer needs: e.g., update members of any delays or extended wait times and verify check-in /walk-in for labs. Float to the waiting area to assist members with checking-in, and prioritizing drop-offs and pickups. Consistently displays good communication skills. Monitor the waiting area for members waiting, using the Caution List. Greet members promptly using good customer service skills (make eye contact, smile). Exhibit competency in Cerner, the laboratory information system. Exhibit competency in Health Connect/EPIC. Always maintain a professional demeanor/appearance per regional policy. Use good telephone etiquette (give name, location). No eating, drinking, chewing gum, no cell phone usage in patient care and testing areas, or applying makeup. Process all orders accurately. Protect PHI per HIPAA. Keep lab area neat, clean, and stocked with in date supplies & patient instructions.
- Process specimens: Process STATS, Time sensitive specimens, and all other routine samples being sent to referral laboratories for testing. Accession and order IR (Interventional Radiology) samples including CSF, Breast biopsy, Skin biopsy, and all other Histology/Cytology specimens. Execute high complex tasks related to resolving, processing, and shipping of all laboratory specimens. Responsible for the accurate and timely pre-analytical functions of specimen receipt.
- Notify the technologist when stats are brought into the technical area. Follow through with add-on requests. Follow department policies/procedures for processing specimens. Monitor pending functions/list daily to ensure all collected specimens have been processed. Keep accessioning work area clean/stocked with in date necessary and appropriate supplies, complete checklist.
- Be informed/provide information: Complete all mandatory training, policy/procedure review and competency requirements. Assist with preparation of facility lab, participate in internal DHR inspections, being prepared to answer inspectors questions. Attend department and facility meetings as well as applicable in-service education programs. Responsible for reading and complying with information communicated in weekly laboratory newsletters and Cerner pop-ups. Document quality issues and communicate to supervisor.
Experience
- Minimum two (2) years of phlebotomy experience with children and adults, unless transitioning from a Lab Graduate program at KP one (1) year experience required.
- High School Diploma or General Education Development (GED) required.
- Basic Life Support required at hire
- Completion of a phlebotomy training program.
- Must demonstrate good customer service skills.
- Must be able to work independently.
- Must have a history of punctuality.
- Must have a history of good attendance.
- Minimum one (1) year of customer service experience.
Primary Location: Georgia,Kennesaw,Town Park Medical Offices I
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 11:00 AM
Working Hours End: 08:00 PM
Job Schedule: Full-time
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: GTC|UFCW|Local 1996
Job Level: Entry Level
Department: TP Comprehensive Med Center - Pathology-General - 2808
Pay Range: $20.85 - $26.41 / hour The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: No
On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest
Created: 2024-09-26
Reference: 1309398
Country: United States
State: Georgia
City: Kennesaw
About Kaiser Permanente
Founded in: 1945
Number of Employees: 304220
Career site: https://www.kaiserpermanentejobs.org/
Instagram: https://www.instagram.com/kpthrive/
Facebook: https://www.facebook.com/kpthrive
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