CMMS Business Systems Analyst

Job ID

165346

Posted

29-Apr-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Data & Analytics, Facilities Management

Location(s)

Remote - US - Remote - US - United States of America

About the role:

As a member of the Account Team, the CMMS Business Systems Analyst at CBRE, will support the CMMS technology, data integrity, and the applications support, evaluation, and training. You'll Perform analysis of the software application to ensure consistency, data integrity, and optimum performance within the environment. This includes all CBRE platforms - ServiceInsight and Maximo. You will work under the Account Management Manager.

What you'll do:

• Responsible for CMMS technology, data integrity, and the applications support, evaluation, and training.
• Responsible for CMMS training requirements for customer service representatives, technicians and management.
• Responsible for the upkeep of CMMS data. Expectations include, but not limited to:
• Building set ups
• Assets - add new, update, and take out of service
• Users - add new and remove as necessary
• PMs - Set up new, update existing, etc.
• Dispatch Matrix - maintain current with vendors and technician/engineers/FM as necessary
• Vendors - active vendors are updated and removed as necessary
• Technical documentation/information - update warranty info, procedures, drawings, attached tech manuals, tech notes, etc.
• Attach predictive services reports to associated assets or systems
• Devise and change procedures to solve complex problems. This includes an evaluation of business and user needs, documentation of requirements, and translation into proper system specifications
• Lead by example and model behaviors that are consistent with CBRE RISE values.
• Audit CMMS for consistent and accurate use by all participants. Develop reports to send to appropriate leadership and follow-up on progress.
• Liaison between CBRE, account, and CMMS software provider and CBRE IT.
• Develop and run reports for both internal and external customer metrics.
• Communicates information across account related to CMME changes, enhancements, upgrades, etc.

What you'll need:

• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
• Bachelor's Degree preferred with 2+ years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Understanding of existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
• Ability to manage multiple priorities with high flexibility and rapid response time.
• Exceptional organizational, attention to detail and follow-through skills.
• Proficient in work order management software and Microsoft Office applications; examples include Word, Excel, Outlook, etc.
• Strong written and verbal communication skills with problem-solving ability.
• Ability to act decisively within a team environment to solve facility issues while adhering to corporate policy.

Why CBRE?

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service, and excellence - and we value the diverse perspectives, backgrounds, and abilities of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential!

CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Business Systems Analyst position is $75000 annually and the maximum salary for the position is $85000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.