Collections Representative IV
Rochester, New York
Employer: University of Rochester
Industry: Faculty
Salary: $20.92 - $29.29 per hour
Job type: Full-Time
Opening
Full Time 40 hours Range URG 106 EDC Specialty Care
Responsibilities
POSITION SUMMARY:
Responsible for overall management of the Specialty Care Department accounts receivable, both insurance and self-pay balances. Under the supervision of the Department Administrator, works directly with the Dentistry Central Billing Office, the treatment plan coordinator and residents to ensure the completeness and timeliness of claims filing, waiver accuracy, statement production and other related duties. Provides innovative ideas for development of sound fiscal processes, and direction and support for planning, developing, and training of Specialty Care staff on all billing activities and compliance thereof, acts as a liaison between Specialty Care and the Dental Central Billing Office. Recommends goals and objectives for billing processes.
TYPICAL DUTIES:
Other duties and special projects, as assigned
QUALIFICATIONS:
How To Apply
All applicants must apply online.
EOE Minorities/Females/Protected Veterans/Disabled
Pay Range
Pay Range: $20.92 - $29.29 Hourly
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Full Time 40 hours Range URG 106 EDC Specialty Care
Responsibilities
POSITION SUMMARY:
Responsible for overall management of the Specialty Care Department accounts receivable, both insurance and self-pay balances. Under the supervision of the Department Administrator, works directly with the Dentistry Central Billing Office, the treatment plan coordinator and residents to ensure the completeness and timeliness of claims filing, waiver accuracy, statement production and other related duties. Provides innovative ideas for development of sound fiscal processes, and direction and support for planning, developing, and training of Specialty Care staff on all billing activities and compliance thereof, acts as a liaison between Specialty Care and the Dental Central Billing Office. Recommends goals and objectives for billing processes.
TYPICAL DUTIES:
- Serves as a focal point for answering questions and solving problems for difficult accounts, assists in problem identification, quantification, and resolution. Reviews status of aged, high dollar accounts and makes appropriate follow up with administrator, provider and DCBO or patient to resolve account issues and propose innovative alternative processes
- Preforms collection and insurance related activities for Specialty Care patient accounts utilizing existing front-end staff for projects dealing with lower dollar amounts.
- Seeks continued improvements in collection process by suggesting innovative processes, monitoring upfront collections and treatment planning processes with treatment coordinator, provider, DCBO and front-end staff.
- Performs quality assurance monitoring; using specific criteria, measures quality, quantity, and timeliness of tasks performed; prepares related logs and management reports; prepares daily, weekly, and monthly productivity and management reports
- Completes daily chairside reconciliation for Specialty Care ensuring billing codes are accurate and appropriate; verifies patient insurances daily and submits pre-treatment estimates to insurances in a timely manner
- Coordinates activities of the area; trains and cross-trains employees within the area to perform billing, collection and financial counseling activities. Suggests, implements and teaches billing process to staff and residents keeping training and procedural documentation current.
- On an exception basis, handles patient complaints and inquires, including correspondence; assures that patients are given prompt, courteous attention, in person, by telephone or by letter.
- Serves as a liaison between immediate area and others - DCBO and Axium; confers with third-party representatives on a routine and as needed basis, attends internal and external meetings and seminars
Other duties and special projects, as assigned
QUALIFICATIONS:
- Associates Degree in Business administration or related field preferred
- 3 years of related collections experience or an equivalent combination of education and experience required
- Knowledge of dental terminology, procedures, and computer experience required
- Valid Work Permit preferred
How To Apply
All applicants must apply online.
EOE Minorities/Females/Protected Veterans/Disabled
Pay Range
Pay Range: $20.92 - $29.29 Hourly
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Created: 2024-06-09
Reference: 251875
Country: United States
State: New York
City: Rochester
ZIP: 14608
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Collections Representative IV
University of Rochester in Rochester, New York💸 $20.92 - $29.29 per hour