Collections Specialist I 5.30

Job Title: AR Specialist (Account Owner)
Location: Winston Salem, NC 27105 (Onsite)
Company: Major Beverage distributor
Job Type: Full-time Contract (40 hours per week)

Description:
We are seeking an experienced AR Specialist (Account Owner) to join our team. The ideal candidate will have professional/commercial collection experience and possess excellent organizational, technical, and communication skills. This position requires the ability to work in a fast-paced, highly complex environment and independently collect past due invoices while reconciling complex accounts.

Key Responsibilities:
- Responding to external and internal customer requests via phone and email.
- Independently collect past due invoices by contacting customers via phone, email, or portal.
- Reconcile complex accounts and resolve customer disputes in a timely manner by collaborating with other departments.
- Process daily and/or month-end account reconciliations.
- Review and prepare customer refunds for duplicate payments, overpayments, and payments to incorrect company.
- Preparation of weekly aging report and prioritize accounts based on overdue status.
- Account review for credit releases.

Requirements:
- Professional/commercial collection experience.
- Ability to define and solve problems.
- Self-motivated with the ability to work independently and as an effective team player.
- Excellent verbal and written communication skills.
- Proficiency in Excel/Word including Pivot tables, VLookups, and other formulas.
- SAP/CRM experience.

If you meet the requirements and are looking for an exciting opportunity in accounts receivable, we encourage you to apply.

To apply, please submit your resume and cover letter through our website.