Communications & Personnel Manager

The State Controller's Office, Disbursements Bureau, seeks a highly motivated Communications & Personnel Manager (Staff Services Manager I) to join our team. The incumbent will serve as a subject matter expert and provide leadership, expertise, oversight, and support to a small team of professional staff responsible for personnel and communications duties, as well as staff at all levels throughout the Bureau.

Duties and Responsibilities:
(Candidates must perform the following functions with or without reasonable accommodations.)

As Communications Manager.

• Develop and review content for external communications that has statewide impact. Present at statewide forums on projects, production issues, or other topics impacting agencies.

• Collaborate with the Disbursements managers and peers across the organization to develop a New Employee Orientation Program, Upward Mobility Program, and Shared Values Committee.

• Develop and implement the Disbursements Bureau Training and Onboarding Program. Design and facilitate delivery of engaging and effective learning solutions for all levels of staff.

• Develop a bureau-wide employee feedback strategy and business process improvement intake in order to effectively interact with staff, handle high-priority and/or sensitive complaints in a timely manner, and manage and improve on employee morale.

• Own and manage the Disbursements Bureau SharePoint site (DiBS).
  

As Personnel Manager.

• Ensure compliance with proper hiring practices. Provide guidance and assist managers with all aspects of recruitment, hiring, and onboarding.

• Train supervisors on and maintain by required schedule all bureau employee performance reviews, including individual Development Plans (IDP), when applicable.

• Manage the Bureau's employee training program ensuring training requirements are met per classification, annual IDP or other directive.

• Oversee a variety of activities that serve to ensure the Disbursements Bureau operates in the most efficient and effective manner possible.

• Assist management in the development of Disbursements Succession Plan. Use strategic and recruitment data and trends to forecast workforce and succession needs and identify gaps and gather statistics for targeted recruiting. Participate in succession and workforce planning workgroups.

• Attend the monthly Transaction Supervisors' Forum and Monthly Ad Hoc Meetings, as well as other statewide or internal administrative meetings and forums and disseminate information back to Disbursements staff and management.
  

Provide Strategic, Managerial, and Administrative Support.

• Act as the Disbursements Bureau Legislative Coordinator to ensure State and Federal legislative programs relating to the State Controller's Office and its impact on the Disbursements Bureau are identified, reviewed, analyzed, summarized and monitored, as well as, responding to legislative requests.

• Develop, prepare, and present workload statistics to analyze and monitor unit processes and make recommendations for process improvements.

• Complete special projects including conducting research for the Bureau Chief and Disbursements' leadership team as required.

You will find additional information about the job in the Duty Statement .

Working Conditions
This position offers hybrid telework opportunities under California Government Code Section 14200 for eligible applicants residing in California. All telework schedules are subject to change and may be reevaluated at any time. Specific telework arrangements may be discussed in more detail with the respective hiring manager. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the State Controller's Office policies.

This position is located at The Park, business center, a quaint and historical campus environment in the heart of residential East Sacramento. Easily accessible from Highways 50 and 80. The Park offers free parking, quick walks to local restaurant favorites, only two blocks from McKinley Park.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES MANAGER I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-450011

Position #(s):
051-140-4800-045

Working Title:
Communications & Personnel Manager

Classification:
STAFF SERVICES MANAGER I $6,963.00 - $8,650.00

# of Positions:
1

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Facility:
Disbursements

Department Information The Office of the State Controller (SCO) is the destination employer within the State of California. As California's chief fiscal officer, the Controller's Office ensures accountability and transparency of California's financial practices while promoting fairness and opportunity for all. Here, you'll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state's future.

The Disbursements Division (DISB) of the California State Controller's Office plays a crucial role in ensuring that the state's financial obligations are disbursed accurately and on time. This division handles the issuance of payments for State employees, retirees, vendors, and various state programs, making it essential to keeping California's operations running smoothly. By joining this team, you'll be at the heart of financial management, gaining hands-on experience in processing and overseeing millions in state funds.

Take the next step in your career with an organization that values innovation, integrity, and the well-being of its employees. Apply today and build a California where everyone thrives!

To learn more about the SCO, visit: https://www.sco.ca.gov/index.html

How did you hear about us? Take our survey here:
https://www.surveymonkey.com/r/SCOJOBS

Special Requirements

A resume is required.

A cover letter is required.

A Statement of Qualifications is required; please see 'Required Application Package Documents' for instructions.

Take the Staff Services Manager I examination here:
https://calcareers.ca.gov/CalHRPublic/Search/ExamSearchResults.aspx#classid=1991

Your entire application package will be reviewed for attention to detail including but not limited to: spelling, grammar, missing/conflicting information, and typos. Please be sure you have completely reviewed and updated your documents thoroughly before submitting.

Application Instructions
Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: Until Filled
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

State Controller's Office
Attn: Human Resources Office - J.W.
300 Capitol Mall 3rd Floor, Ste 300

Sacramento , CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

State Controller's Office
Human Resources Office - J.W.
300 Capitol Mall 3rd Floor, Ste 300

Sacramento , CA 95814
Applications dropped off in person must be received by 5 p.m. in HR, by the final filing date.
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - Cover Letter
• Statement of Qualifications - The SOQ is a narrative discussion of the candidate's knowledge and experience, which qualifies them for the position. A resume does not take the place of an SOQ. Applications received without this information may not be considered for this position. The SOQ should be no more than two pages in length, 12 pt. font, and respond to the following:
  
  
  • Describe your experience acting in a consultative role and presenting data and/or information to leadership.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Strong leader with an enterprise perspective and the ability to collaborate across business lines to get work done.
• Independent leader with solid sense of responsibility, accountability, and integrity.
• Effective communicator and active listener who can ask relevant questions and present information appropriate to the audience and setting.
• Critical thinker with an innovative mindset who can anticipate and resolve issues.
• Energetic leader who models appropriate behavior, displays realistic optimism, understands and manages perceptions, and inspires confidence in staff, peers, customers and overseers.
• Experienced in the principles, methods, techniques and tools for the effective management of projects from initiation through implementation, and awareness of what is required to be successful including sufficient resources, schedule, and approach.
• Knowledge and experience specifically associated to the activities listed in the related duty statement.

Benefits Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Marissa Revelino
(916) 720-3877

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 324-2223

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.