Communications Specialist - Process Improvement Training/Communication

Our Fortune 500 client in Cincinnati is looking for hardworking, motivated talent to join their innovative team. Are you an Communications Specialist
with a passion for collaborating with multiple teams and an interest in working onsite? Don't wait... apply today!

Job Title: Communications Specialist - Process Improvement Training/Communication
Location: Cincinnati OH
Duration: 12 Months Contract
Pay Range: $30 - 33/-hr W2

Duties/Responsibilities
Manage the development of all process-improvement training and communication materials for the company. Establish, maintain and build key partnerships with division and corporate leadership, corporate training and development, vendors and key departments within the company to ensure proper resources are acquired to meet target rollout dates.

Key Responsibilities
• Lead the training team in the design of company-wide training (toolkits, KTV broadcasts, web based learning modeules (WBLs) and communication kits) that increase efficiencies, decrease cost, and meet our Customer 1st strategy.
• Establish and maintain relationships with corporate departments, division leadership and division associates including the division rollout manager, store managers and district managers and district teams to ensure successful development and rollout of solutions.
• Guide the facilitation of working sessions to develop current and future-state training processes.
• Work with Corporate Training and Development in the creation and review of training materials through best instructional learning practices.
• Ensure solutions and best practices align with other corporate objectives and initiatives.
• Define and document current and future state business process training, identify process improvement needs and develop plans to implement suggested improvements.
• Assist in planning and coordination key meetings.

Requirements:
Top 3 skills: Canva - specifically making videos, Microsoft Office, Creating training materials
If candidate can provide their own tools - HM is open to other video creating technologies - must be able to create videos with wording, scenes, and screenshots
HM Would love to see samples of training materials candidates have created - please include as a portfolio on candidate profile
Soft Skills Needed: Strong written and verbal communication is key
Years of Exp: Can be fresh out of school with some experience - internships that are applicable
Project person will be supporting - Front End Project
Team details: Working team is 5 people - communication and training is with all divisions and leadership, i.e. communicating upward

Minimum Requirements
3+ years' experience in developing training processes/instructional design utilizing different delivery methods
Strong project management skills
Extensive knowledge of Microsoft Office
Proven ability to prioritize and assign work according to business priorities and strategies
Ability to escalate issues appropriately and drive them to resolution
Excellent facilitation skills with the ability to drive toward solutions
Strong teamwork and interpersonal skills
Ability to communicate with all levels of the organization
Highly organized and proficient at multi-task
Strong written and oral communication skills
Experience with Canva
Experience with power automate and teams survey forms creations
Previously been responsible for managing releases using Jira

Desired Previous Job Experience/Education:
• Knowledge of retail operations through store and division work experience
• Experience in supervising technical writers and the creation of learning tools
• Previous involvement with process improvement solution development and/or rollout
• Lean Sigma Green belt or higher training

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About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.