Communications \u0026 Membership Specialist

Title: Communications & Membership Specialist

Employee Classification: Communications Manager

Campus: University of North Texas - Health Science Center

Division: HSC-Provost & Exec VP

SubDivision-Department: HSC-VP, Library

Department: HSC-Library-300540

Job Location: Fort Worth

Salary: Commensurate with experience

FTE: 1.000000

Retirement Eligibility:

About Us - Values Overview:

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values at www.UNTSystem.edu .

Department Summary

The NNLM Region 3 office is responsible for reaching out to hundreds of organizations in a seven-stage region and being able to effectively/market or tailor our messaging has never been a strength of the office. The normal duties of our staff are focused on managing projects and teaching continuing education classes. In the past, managing regional contacts and communications to stakeholders are functions that have been distributed between two different positions. As the organization has evolved, it has become increasingly difficult for anyone to dedicate significant effort to ensure these essential functions are covered. Additionally, marketing and communications positions typically aren't ones that necessarily require an advanced degree, so for this program, it makes logical sense for us to have a dedicate marketing/communications specialist with expert knowledge instead of a masters-level team member whose time is split among many different responsibilities.

Position Overview

The Communications and Membership Specialist works closely with the Executive Director and Deputy Director to develop, implement, and evaluate a communications strategy to effectively accomplish the mission of NNLM Region 3. They will generate and design content for press releases, informational articles, and other types of communications across a wide variety of platforms, such as social media, quarterly newsletters, and professional trade publications. They will maintain multiple web platforms and communications channels, working with internal and external staff to ensure brand alignment, functionality, accurate information. In collaboration with outreach staff, this position will also direct the development of branding and messaging. Furthermore, the Specialist will be responsible for implementing best practices for network member and client management for the team. This includes maintaining relationships with partners across the region and serving as a representative on related national committees.

Minimum Qualifications

Bachelor's degree and three (3) years of related experience; or equivalent combination of education and experience.

Knowledge, Skills and Abilities

* Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
* Knowledge of marketing principles, including promotion, fundraising, and public relations.
* Knowledge of integrated communication and marketing concepts.
* Keeping up-to-date technically and applying new knowledge to your job.
* Skill in completing assignments accurately and with attention to detail.
* Skill in public speaking and delivering presentations to individuals and groups.
* Ability to effectively market the programs and services of the department.
* Ability to maintain effective interpersonal relationships.
* Ability to work successfully as a member of a team and independently with moderate supervision.

Preferred Qualifications

* Experience working in a healthcare, nonprofit or private foundation marketing environment
* Familiarity with government agency communications processes.
* Experience managing social media platforms and analytics
* Demonstrated ability to develop and implement successful communications strategies
* Experience in health communication and plain language communication

Required License/Registration/Certifications

- None

Job Duties:

• Develop effective communications and marketing strategies collaboratively with administration, staff, and other stakeholders.
• Generate and design content for press releases, articles, and various communications materials.
• Implement best practices for managing program contacts using a customer relationship management (CRM) system.
• Manage multiple web platforms and communications channels, ensuring up-to-date information, brand alignment, and error-free copyrighting.
• Sustain relationships with partners across the region and represent the organization in internal and external settings.

Work Schedule:

Monday - Friday, 8:00am - 5:00pm, options for hybrid after completing training period

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

- None

Benefits:

For information regarding our Benefits, click here .

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.