Community Care Worker I

Job Description:
Community Care Worker I
Determines needs and eligibility for Community Care for the Aged and Disabled (CCAD) services. Work involves conducting home visits, interviewing individuals who are older or have a disability, documenting information, determining need for services and developing service plans; verifying data, explaining program benefits and requirements, referring individuals for appropriate services, and assuring authorizations are registered in automated systems. Authorizes and monitors CCAD services to determine if services are meeting the individual's needs

Essential Job Functions:
• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. • Interviews applicants, individuals receiving services, and resource persons and conducts home/site visits to assess the need for services and provides information and referral to other resources. 15% • Conducts reviews to determine eligibility and functional needs. 20%
• Obtains, verifies, and calculates income and resources to determine financial eligibility for Title XX programs. 10% • Maintains case record documents and enters information in an automated system, establishing a record for each individual receiving service. 20% • Monitors through contacting individuals receiving services to determine if services are meeting the individual's needs. 15% • Develops/coordinates/reviews service plans with individuals receiving services and their families, provider agencies and other state agency staff and authorizes services appropriately and accurately to meet the individual's needs. 15% • Prepares basic level ongoing or special narrative or statistical reports. 5%

Knowledge Skills Abilities:
• Ability to effectively communicate orally and in writing. • Ability to set priorities, establish timeframes, and meet deadlines.
• Ability to establish and maintain effective relationships with individuals receiving services, co-workers, contract agency staff, and staff from other federal or state agencies.
• Ability to operate computer and general office equipment.
• Knowledge of interviewing techniques to obtain personal information, to make inquiries, and to resolve conflicting statements.
• Knowledge of resources that serve individuals who are older or have a disability.

Registration or Licensure Requirements:

Initial Selection Criteria:
• Prefer High School education and/or experience indicating the individual possesses the knowledge, skills and abilities necessary for job performance as a case manager.
• Experience using email and other automated applications, such as Microsoft Office products.
• Travel is approximately 65-70% of the time to make home visits, attend trainings, and/or meetings.

Additional Information:

MOS Code:
Note: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include:
45A,YN,0111, 3A1X1. For more information see the Texas State Auditor's Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx

In compliance with the Americans with Disabilities Act (ADA), HHS agencies with provide reasonable accommodations during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Service Center at 1-888-894-4747. If you are contacted for an interview and require accommodations to participate in the interview process, please notify the person scheduling the interview.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form - Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

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