Community Health Worker - Field - Lafayette LA

Description

Humana’s Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 235 centers serving over 248,000 patients. As a payor-agnostic, wholly owned subsidiary of Humana, our centers put the unique needs of seniors at the center of everything we do. Our Clinics offer a team-based care model supporting patients’ physical, emotional, and social wellbeing.
At CenterWell Senior Primary Care, we want to help those in the communities we serve, including our associates, lead their best lives. We support our associates in becoming happier, healthier, and more productive in their professional and personal lives. We promote lifelong well-being by giving our associates fresh perspective, new insights, and exciting opportunities to grow their careers. Our culture is focused on teamwork and providing a positive and welcoming environment for all.
This is a unique opportunity to directly connect with patients on the barriers most affecting their ability to engage in the care they need, and subsequently work to find solutions that positively impact their quality of life. We are looking for individuals who are:
• Dedicated to serving at risk populations most in need of additional supports
• Creative problem solvers
• Enthusiastic about working in a fast paced and developing market

Job Summary
Working within an interdisciplinary care team including a Behavioral Health Specialist, Registered Nurse, Social Worker, Pharmacist and Primary Care Physician, the Community Health Worker is responsible for proactively engaging patients identified as high-risk and implementing targeted interventions to address social needs and increase access to care.
This role requires an understanding of how socioeconomic stressors can impact ability to engage in healthcare and subsequent health outcomes. Experience will ideally include prior work with patients with behavioral health diagnoses, as well as in navigating local community-based resources and benefit applications.
This role has a mobile presence, involving travel to patients’ homes, treatment facilities and community-based settings, and assigned clinics to facilitate and foster connections.

Responsibilities

Workstyle: Primarily working in the field as well as from home, local travel to meet with members

Location: Must reside within 40 miles of Lafayette, LA

Hours: Must be able to work a 40 hour work week, Monday through Friday 8:00 AM to 5:00 PM, over-time may be requested to meet business needs.

Major Duties and Responsibilities

• Identify existing barriers to engagement with necessary resources and supports
• Provide education around maintenance of chronic health conditions, as well as available options for behavioral care and social support
• Initiate care planning and subsequent action steps for high-risk members, coordinating with interdisciplinary team
• Refer patient to necessary services and supports
  • This field may include but is not limited to: assistance with transportation, food insecurity, navigation of and application for benefits including LTC, Medicaid and LIS, obtaining necessary prescription medications, organizing schedules of follow up appointments, alleviating social isolation

Required Qualifications

• Minimum of 2 years of experience working in human services and navigating community-based resources
• Community Health Worker Certification (if available within state), or willingness to complete within one year

Preferred Qualifications

• Experience conducting in-home patient visits
• Experience working with patients with behavioral health conditions and substance use disorders preferred
• Familiarity with state Medicaid guidelines and application processes preferred
• Bachelor’s Degree Preferred

Additional Requirements:

Requirements while working at home

• Must have the ability to provide a high speed wireless, DSL or cable modem (including VPN tunnel) for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
• A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
• Satellite Internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Driver's License, Reliable Transportation, Insurance This role is part of Humana's Driver safety program and therefore requires an individual to have:

• a valid state driver's license,
• proof of personal vehicle liability insurance with at least 100/300/100 limits,
• and a reliable vehicle.

Additional Information:

Tuberculosis (TB) screening : This role is considered member facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Covid Policy: Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field

Scheduled Weekly Hours

40