Community Liaison

Deer Creek Nursing & Rehabilitation is currently searching for a talented Community Liaison to join our team!

Our facilities deliver outstanding care as well as foster strong employee bonds. We offer short-term to long-term care and a variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you: compassionate, highly skilled, and motivated to make a difference!

The primary purpose of this position is to ensure the highest quality of resident care available, support staff and establish a positive reputation in the community while delivering on the Eduro HealthCare Values of wellness, compassion, customer experience and company results.

The ideal candidate will have a genuine appreciation and caring of elderly people. They will also have established relationships with local hospitals and the community.

Responsibilities:

• Develop and call upon referral sources such as hospital discharge planners, assisted living centers, home health agencies and community resources involved with geriatric care.

• Assist in the development of promotional materials for referral agencies and the community.

• Schedule and prepare marketing events in the community and facility as needed.

• Provide employee training in marketing the facility in a favorable light as well as in customer service.

• Monitor the satisfaction level of current and previous residents and families my conducting surveys and documenting concerns.

• Monitor competitor activities with regard to marketing, community involvement and services provided.

Requirements:

• Minimum one year experience in Marketing for Skilled Nursing Facility.
• Must be able to pass a background check.
• Possess excellent people skills, including the ability to communicate effectively in writing, verbally, and in public speaking situations.
• Ability to work independently.
• Extensive local travel.
• Ability to comply with the Patient Bill of Rights and the Employee Responsibilities.
• Ability to comply with Company and departmental and safety policies and procedures.
• Ability to read and write the English language.
• Make speaking presentations on long-term care, aging or other appropriate topics to local community groups.
• Ability to create trust with multiple the Internal Clinical teams, complete bedside assessments, utilize internal documents and clinically accept residents for local and surrounding skilled nursing facilities.
• Prepare weekly reports as required.
• Promote internal efforts for community relations programs.
• Must qualify for company insurance, pass DMV check, practice safe defensive driving skills.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Eduro Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance