NYC Health + Hospitals/Jacobi is a 457-bed teaching hospital affiliated with the Albert Einstein College of Medicine. The facility has earned numerous Center of Excellence designations, accreditation, and recognition for its renowned Level 1 Trauma Center, Burn Center, Surgical Intensive Care Unit, regional Stroke Center, Snakebite Treatment Center, Breast Health Center, Bariatric Surgery Center, and Cancer Service. The facility also offers the region's only multi-person hyperbaric chamber, allowing up to nine patients to dive together at one time. Jacobi's Ambulatory Care Pavilion is a stunning complement to its inpatient acute care, allowing staff to provide patients with high-quality service in a modern, state-of-the-art environment.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Check us out online:

www.nychealthandhospitals.org

careers.nychhc.org

Docs4nyc.org

Job Description

To maintain effective scheduling of new patients. Maintains updated appropriate referral information and inputting data into electronic databases. Will be responsible for coordinating transporation, scheduling post discharge referrrals and communicting with the Social Work team.

• Works in a multidisciplinary team to support the post discharge referral process including scheduling outpatient appointments, clubhouse referrals, intensive care management programs, etc. Use of NowPow is important.
• This employee will secure transportation post discharge and support housing appointments if necessary.
• Community visits are completed when necessary.
• Provides support through the discharge process.
• With consent, support MyChart enrollment.
• Post discharge follow up reminder calls and in-[erson follow-up if deemed necessary.
• Performs related duties as assigned by Direct Supervisor or Department Leadership.

Minimum Qualifications
1. One year of full-time experience in a government agency or community organization in providing community services to the public or in assisting members of the community in obtaining community services; or
2. Completion of an approved six month training program of combined classroom training and on-the-job experience in community liaison work, plus six months of full-time experience as described in 1 above.
3. Two additional years of full-time experience in counseling, community work or community health activities in a government agency or community organization engaged in providing community services to the public, assisting members of the community in obtaining community services or maintaining liaison with schools, community organizations or other government agencies for the purpose of providing assistance and obtaining participation and support for implementation of community or public service programs; or
4. Education and/or experience equivalent to 1 above. Study at an accredited college in sociology, psychology or other behavioral science may be substituted on the basis of 30 semester credits for each year of the experience described above. However, all persons must have at least one year of the full-time experience described above.

Department Preferences

Experience in working with the Behavioral Health patient population. Utilizing community resources for scheduling appointments and supportive programs for patients. Abilty to operate EPIC scheduling, Microsoft Word and Excel. Bilingual a plus.

Tour 2 9am - 5pm

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs