Compliance Coordinator, Content Ops

A large entertainment company is seeking a Compliance Coordinator to join our Content Operations Team. This position will be responsible to ensure all captions and audio description delivered to Pluto TV are accurate and compliant with FCC specifications & global standards, internally and externally on our various platforms.
In their daily activity, they will also be working with other stakeholders such as PMO; Product; Accessibility; Customer Care and others. They will also be working alongside our international counterparts to align closely on specifications, requirements and best practices. Team of 8 people indirect reports. Own meetings with the team (both onshore and offshore)

Responsibilities Include:
This is a critical role with a wide range of responsibilities, including:

Ensure all issues are properly documented, tracked and prioritized correctly
Ensure all title scheduled deadlines are met and any deviation is communicated in detail to various internal stakeholders
Working directly with our content partners and post-production facilities to unblock and resolve issues
Documenting and communicating team rejections and production blockers with extreme detail to various stakeholders (internal and external)
Understanding of all compliance standards, which include, but not limited to - Audio Description, Captions, etc.
Provide regular status reports on technical challenges during team meetings to management and team
Ability to use RMS / MAM / CMS systems
Understanding quality control workflow process
Ability to communicate deadlines & information to our vendors
Attend meetings with Media Specialists
Working with our Scheduling manager on timelines and updates
Knowledge of digital components for streaming
Ability to compile data from various sources to create and distribute reports to Content Operations leadership

PR $22-25/hr

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Required Skills & Experience

3+ years prior experience as a Coordinator in a similar setting for new media, audio, video and/or interactive consumer entertainment products, preferably in a video delivery environment
3+ years of full-time work experience in the Media and Entertainment industry, Post-Production, Localization, Streaming Media or Television
Captions, Audio descriptions, FCC
Understand various metadata fields, particularly JSON and XML
Knowledge of common digital media formats, standards and codecs Video, Audio, Captions, Images & Metadata (e.g. M3U8, MP4, .422, etc.)
Preferred experience in working with Atlassian products (Confluence and Jira)
Required experience with Excel and Google Sheets
Preferred experience with AirTable (+)
Knowledge of various caption formats (SCC; VTT; etc.)
Knowledge of descriptive metadata
Ability to effectively collaborate in a team setting
Preferred experience in navigating MAM and CMS systems
Preferred experience in RMS Systems
Ability to work under tight deadlines. Changing gears at a moments notice
Excellent attention to detail
Excellent problem-solving skills and ability to troubleshoot technical and operational problems
Comfortable cold calling clients and vendors
Confident in communicating any updates to various stakeholders - internal and external
Excellent communication skills and an ability to lead projects independently
Ability to multitask, organize and prioritize work in a deadline driven environment
Demonstrated experience in identifying and implementing process efficiency improvements
Self-organized and self-motivated
BA degree in TV/Film production or related discipline preferred

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.