Computer Operator

Job Title: IT Computer Operator Weekend Only
Duration: Contract September 23 rd 2024 - December 31 st 2024.
Work Location: New Albany, Ohio onsite only
Core Hours: Every Saturday and Sunday 5
Pay Rate: $33

JOB OBJECTIVE:
Operate, monitor, and support Encova's IT infrastructure and Data Center environments. Ensure the timely completion of all scheduled batch cycles and processes workload during the shift, supporting the workflow of computer operations. Contribute to a positive customer support experience and build rapport and trust with business partners and application teams.
EXPERIENCE:

• 5 years of experience as an operator in a data center environment.
• Knowledge of service management software; ServiceNow experience is a plus.
• Knowledge of workflow automation software; Control-M experience is a plus.
• Knowledge of monitoring software; SolarWinds experience is a plus.
• Experience with both mainframe and distributed systems operations.

ESSENTIAL FUNCTIONS:

Identify and resolve issues that interrupt or adversely affect the normal workflow of system processing in a timely manner. Engage appropriate support teams and coordinate resolution of issues and incidents according to established procedures.

Ensure daily or nightly batch processing is completed on time and that computer systems are available as scheduled.

Collaborate with senior and lead operations staff to perform daily approved changes according to defined technical standards.

Control physical access to the facility and monitor the physical state of all aspects of the Data Center.

Monitor application processing, networking, and all Data Center hardware and software, taking appropriate actions according to defined procedures as issues arise.

Document shift activities and incidents according to defined procedures.

Conduct walkthroughs of the Data Center to verify there are no physical issues.

Respond to calls and inquiries to facilitate timely resolution of incidents and completion of service requests.

Work with vendors and third parties to troubleshoot and resolve issues as needed

Expected Hours: Two twelve-hour workdays per week for a total of 24 hours, with opportunities for some overtime.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.