Concierge Services Team member (CRUC, Digital Auditorium, Underground)

Title: Concierge Services Team member (CRUC, Digital Auditorium, Underground)

VP Area: Chief of Staff - UMW

Department: University Events

Campus Location: Rucker University Center

Advertised Range: $12.00/hour

Job Summary/Basic Functions

The Concierge Services Team is responsible for providing on-site assistance in the CRUC, the Digital Auditorium, and the Underground during weekdays, evenings, and weekends. Responsibilities include (but are not limited to) staffing the Information Desk in the CRUC, staffing events in the Digital Auditorium, staffing events in the Underground, setting up furniture in rooms for events, giving directions, answering questions about UMW, selling tickets, and may provide simple sound and lighting services for events. Training for all aspects of the position is provided by student supervisors and the Facilities and Events Manager.

Required Experience:

Some Customer Service

Additional Considerations:

Ability to analyze the needs of clients and to implement solutions for
events; Ability to handle complaints and provide appropriate solutions;
Knowledge of computers and job-related software programs

The University of Mary Washington is an equal opportunity employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.