Facilitate user story workshops for scoping projects to develop and maintain the product backlog

Gather, interpret, and analyze business requirements from multiple stakeholders, teams, and departments

Develop project plans including relevant artifacts for the program management processes

Communicate project status to senior management and project sponsor

Manage risks, issues and impediments and escalate in a timely manner

Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs

Work collaboratively with our software developers to ensure our product is meeting the business requirements

Work with the development teams to triage defects and ensure changes are migrated into production correctly

Facilitate 1st tier support for our applications in working with our software development team

Understand project estimates and manage the project budget once approved