Description

Introduction

Do you have the career opportunities as a Consulting Application Engineer you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a Consulting Application Engineer where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

The Consulting Application Engineer reports to the Manager, 3M HIM Technologies - Technical Team and Supports the 3M Web Coding & Reimbursement System, 3M 360 Encompass System, and 3M Audit Expert/Health Record Management (AEHRM) system by providing consistent technical knowledge as the subject matter expert for each system. The Application Engineer understands the impact of business operational processes on system settings and possesses practical experience in the following domains: system architecture, monitoring application development and implementation, and application security. The successful candidate will be responsible for learning and leading the complex architecture and multiple environments for the products and provide subject matter expertise for the application by providing knowledge of system architecture, application data flow and configuration settings, Microsoft SQL Server databases, HL7 interface mapping and how these components affect application functionality and, ultimately, the end user. The position will act as the team lead on multiple projects interacting with any of these applications and will be responsible for building strong working relationships and communicating with a wide array of individuals, including Senior Leaders, Business Owners, field staff, technical staff and vendors.

MAJOR RESPONSIBILITIES

Technical

Responsible for meeting regulatory update deadlines and following change management processes from file acquisition to promotion to the Production environment

Provide ongoing maintenance and support of the appropriate batch job schedule using enterprise job scheduling tools

Work closely with the vendor and various ITG teams to monitor performance and capacity of the production servers, troubleshoot system issues, identify problem resolution and maintain complex disaster recovery processes

Maintain complex performance evaluation test and use cases, as well as, perform unit testing of applications

Work independently completing simple, moderate and complex programming tasks, as well as leading development efforts

Identify, develop and implement process improvements to support HCA's Lean initiatives and Agile development

Strong experience troubleshooting SQL slowness, stored procedures, and building complex T-SQL queries

Communications/Documentation

Responsible for communicating via multiple media, including but not limited to conference calls, in person participation and via written documentation across audiences with varying levels of technical expertise Create and maintain technical specifications, technical documentation, application architecture documentation and support documentation Serve as liaison with 3M and EHR vendors, monitor vendor service level agreements, review vendor issue management for responsiveness and accuracy of resolution

What qualifications you will need:

EDUCATION

Bachelor's Degree - Preferred

EXPERIENCE

5 or more years of relevant work experience in Healthcare IT environment - Required

Or equivalent combination of education and/or experience

OTHER SKILLS & ABILITIES

• Experience with Windows Server 2019, 2022 - Required
• Proficient with automation/scripting development languages such as Windows Batch / PowerShell - Required
• Document management skills and competency in Microsoft Office Suite - Required
• Knowledge of Active Directory and access management - Required
• Software deployment, server maintenance and problem resolution experience - Required
• Experience working with diverse and complex projects - Required
• Strong interpersonal skills and the ability to work with a team - Required
• Demonstrated experience in establishing and strengthening relationships - Required
• Detail oriented and analytical with good organization skills - Required
• Ability to prioritize multiple activities and tasks simultaneously and adapt to a rapidly changing environment - Required
• Strong problem and issue resolution skills - Required
• Good written and verbal communication skills and ability to communicate effectively with individuals at various levels within and outside of the organization - Required
• Highly motivated and be able to work independently with little supervision - Required
• Experience creating quality deliverables - Required
• Flexible and adaptable to meet changing priorities - Required
• Experience with large scale enterprise architectures, including DEV/QA/PROD deployment - Required
• Experience with Citrix XenApp, Citrix XenDesktop and VDI platforms - Required
• Microsoft Certified Systems Engineer or equivalent experience - Preferred
• Experience building full stack web application (HTML+CSS, React, SQL Server, Bootstrap) - Preferred
• Knowledge of HL7 Interfaces - Preferred
• Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients - Required
• Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect - Required
• Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA Healthcare - Required
• Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA Healthcare - Required
• Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement - Required
• Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results - Required
• Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors - Required
• Drive Execution and Financial Results: Ability to commit to the success and financial wellbeing of HCA Healthcare by challenging others to excel and hold themselves and others accountable for achieving results - Required

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Consulting Application Engineer opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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