Contact Center Representative
Roseville, California
Employer: Insight Global
Industry: Accounting / Finance
Salary: $20.80 per hour
Job type: Full-Time
Insight Global client, a Federal Credit Union is seeking to hire 15 contact center representatives to sit in their Rocklin call center. This representative will be responsible for answering inbound calls to resolve client questions and concerns. This person will need to be technically capable as they will be operating on a dual monitor set up and documenting client conversations in a CRM. This representative will demonstrate the ability to upsell services and products while resolving client requests. All candidates must have availability to work 6:00am- 4:00pm AND 9:30am-6:30pm Monday- Friday. Punctual attendance is required. Pay range: $20.80/hr-$22.24/hr.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
Experience in a customer facing role
Proven ability to upsell services or products in a working environment
Nice to Have Skills & Experience
Experience in an inbound call center
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
Experience in a customer facing role
Proven ability to upsell services or products in a working environment
Nice to Have Skills & Experience
Experience in an inbound call center
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Created: 2024-06-07
Reference: 360841
Country: United States
State: California
City: Roseville
ZIP: 95661
Similar jobs:
-
Contact Center Representative III - Outbound Scheduling
City of Hope in Irwindale, California -
Senior Access Representative - Cancer Center - Call Center - FT Days
UC Irvine Health in Orange, California💸 $24.31 per hour -
Contact Center Representative III - MC Outbound Scheduling
City of Hope in Irwindale, California -
Employee Service Center Representative 1
Experis in El Dorado Hills, California💸 $22.00 per hour -
Service Center Representative (San Diego)
Insight Global in San Diego, California💸 $24.50 per hour -
Patient Service Representative - Breast Care Center - La Jolla
The E.W. Scripps Company in San Diego, California -
Patient Support Center Representative - Remote in CA
UnitedHealth Group in Los Angeles, California💸 $16.00 - $28.27 per hour -
Call Center Representative
Insight Global in Anaheim, California -
Bilingual Lead Service Center Representative
State Of California in Sacramento, California -
Part-Time Monitoring Center Representative
Tyler Technologies in Modesto Metropolitan Area, California💸 $16 - $21 per hour -
Patient Service Representative - Children's Health Center
UCLA Health in Los Angeles, California💸 $40.44 per hour -
Appointment Center Service Representative - Full Time 10:30 am-7 pm
Kaiser Permanente in El Cajon, California💸 $24.42 - $28.55 per hour -
Patient Access Representative Lead - Established Call Center
City of Hope in Irwindale, California -
Contact Center Representative III - Established/ CN
City of Hope in Irwindale, California -
Contact Center Representative
Insight Global in Rocklin, California💸 $20.80 per hour -
Access/Senior Access Representative- Patient Access Center- PT Day Shift
UC Irvine Health in Anaheim, California💸 $23.02 per hour -
Appointment Center Service Representative (Bilingual Spanish) Full Time 10:30am-7:00pm
Kaiser Permanente in El Cajon, California💸 $24.42 - $28.55 per hour -
Appointment Center Service Representative
Kaiser Permanente in San Diego, California💸 $25.89 - $30.26 per hour -
Patient Support Center Representative - Signal Hill, CA
UnitedHealth Group in Signal Hill, California💸 $16.00 - $28.27 per hour -
Patient Service Representative - Sleep Center - Torrey Pines
The E.W. Scripps Company in San Diego, California