Content Designer/Writer

Insight Global is Seeking a Content Designer/UX Writer on the west coast to join an incredible team leading a major public health technology initiative. Under the leadership of a large state healthcare entity, this team will be leading the technology implementation for a major mental health/behavioral health transformation platform, and this role will serve a critical part of that effort as part of the UX/UI design team. In this role the Content Designers work may involve the creation of, or changes to, a transaction, product or single piece of content that stretches across digital and offline channels. The Content Designer will be expected to make sure appropriate content is shown to a user in the right place and in the best format start from discovery and work closely with user researchers, service designers and interaction designers. The Content Designer will develop inclusive language and accessible design, making complex policy language more easily digestible by any end user.
Additional responsibilities include:
Ensure all content meets user needs, including text, visuals and interactive content.
Work with subject matter experts to write clear text in plain language;
Review content to make sure its accurate and written in line with the state content guidelines or standards
Structure content to reflect how u read online and on different devices
Make sure content is accessible and inclusive; make sure content is searchable and findable
Use research and data to make sure content meets user needs
Communicate the principles of content design to the team and agency
Plan, organize, direct and edit content for editorial u and audiences
Shape the voice and tone of products through writing and research
Translate UX research into language that anticipates needs and makes the experience easier to understand.
Travel up to once a month for 2-4 day collocation events in Sacramento, CA

Rate: $92,400 - $120,200 annualized

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

Demonstrated enterprise experience in content design/delivery across digital channels.
Experience and/or proficiency in agile methodology
Excellent communication and organizational skills
Demonstrated ability to thrive in a fast-paced environment
Bachelors degree in a writing-intensive field such as English, Journalism, Communications, User Experience, Library Science, Technical Writing, Information Management or social sciences or a research-related field. Additional qualifying experience may be substituted for the required education on a year-for-year basis.
Ability to travel monthly to Sacramento, CA

Nice to Have Skills & Experience

Experience in SaaS product content design, consulting and/or content production for a B2B2C product

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.