Co-op, Passenger Facilitation (Spring, 2025)

BENEFITS:

You will be able to learn from a full-time Industrial Engineer as well as a team of diverse backgrounds. They will mentor you and provide you with professional development tools, knowledge sharing, and industry specific best practices. Additionally, you will gain the opportunity to apply your textbook knowledge through the application of statistical analysis, process flow analysis, modeling, and databases.

In addition to the rewards of working for one of the world's leading companies, you will have the opportunity to take advantage of worldwide travel benefits.

The PASSENGER FACILITATION CO-OP WILL:

• Provide process engineering and internal consulting services
• Participate in data collection efforts for projects that impact cross-functional departments
• Measure and analyze current the TSA and Customs and Border Protection wait time performance
• Identify and implement improvements to existing processes to increase efficiency, productivity, and performance
• Recommend ideas for new ways to provide optimal customer experience
• Evaluate impact of proposed operational changes
• Write and manage various data queries using VBA and SQL
• Practice safety conscious behaviors in all operational processes and procedures

What you need to succeed (minimum qualifications)

• Currently pursuing a Bachelor's degree in Industrial Engineering or related field
• Must have a strong knowledge of Microsoft Excel, SQL and data collection methodologies
• Must be self-sufficient and complete assignments with minimal supervision
• Must be detail oriented and perform well under pressure
• Must be eager to accept responsibility and create value-added projects
• Must demonstrate flexibility in a fast-paced environment.
• Must demonstrate a professional demeanor when interacting with all levels of the organization
• Must be willing to travel for business up to 10% of the time (domestic and/or international)
• Must be able to commit to three alternating work semesters (Spring, 2025 - Fall, 2025 - Summer, 2026)
• Must exhibit strong written and verbal communication skills
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles. Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

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