Co-Op, Technical Operations Analytics - TechOps (Summer, 2025)

Atlanta, Georgia

Employer: Delta Air Lines
Industry: Operations Anlys & Performance
Salary: Competitive
Job type: Full-Time
Operations Analytics co-ops will work with analytics professionals supporting one of the following functions or departments:

  • Technical Operations (TechOps)
    • Performance Management & Insights - Provide divisional and business unit KPIs, goals, Monthly Performance, Reviews, and various performance management activities including reporting, analysis, and metric creation.
    • Analysis- Provide executive support and KPI analysis to understand and improve performance.
    • Data Enablement- Mainly comprised of data engineers. Our team is focused on data curation and automated reporting.
    • Resource Planning- Resource Planning is responsible for providing divisional, business unit, & departmental staffing simulations to support TechOps inclusive of staffing logic, demand forecast, & capacity calibration.


Though individual responsibilities will vary by function, some examples are given below:
  • Measure current operational performance and/or customer satisfaction
  • Identify optimization opportunities to reduce injuries and security line wait times
  • Research, analyze and interpret operational data
  • Develop new reports and dashboards and automate existing ones
  • Perform reliability/root-cause analysis for parts and maintenance
  • Evaluate and provide recommendations for improvement of key operational metrics including aircraft time at gate, gating efficiency, and feasibility of aircraft schedules
  • Seek operational improvements to reduce aircraft taxi time and flight time
  • Maintain, run and improve staffing models to support airport operations
  • Provide strategic and operational support and develop performance metrics and goals
  • Develop success factors and statistical evaluations of new procedures and systems


Benefits and Perks to Help You Keep Climbing

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What you need to succeed (minimum qualifications)

Students must be able to complete the below schedule while actively enrolled in school:
  • Summer 2025
  • Spring 2026
  • Fall 2026


  • Undergraduate students in pursuit of a Bachelor's degree in Computer Science, Analytics, Economics, Industrial Engineering, or Information Systems in a 4-year degree program
  • Must be available for three alternating semesters
  • Candidate is team oriented and highly supportive of continuous improvement methodologies
  • Strong organizational, project management, and verbal/written communication skills are essential
  • Proficiency in Microsoft Office Suite and data analysis tools and concepts
  • Proficiency in Python, SQL or similar database query tool knowledge and Macro programming is strongly preferred


  • Consistently prioritizes safety and security of self, others, and personal data.
  • Embraces diverse people, thinking, and styles.
  • Possesses a high school diploma, GED, or high school equivalency.
  • Is at least 18 years of age and has authorization to work in the United States.


What will give you a competitive edge (preferred qualifications)

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Created: 2024-08-28
Reference: 25820
Country: United States
State: Georgia
City: Atlanta
ZIP: 30334

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