Coordinator, Adult Congenital Heart Program

A Brief Overview

The ACHD Coordinator is responsible for supporting the administrative aspects of the Adult Congenital Heart Disease Program. This individual will interact with patients and families, physicians, residents, nurses and other hospital and administrative staff on a regular basis to support the program.

What You Will Do

• Responsible to triage all incoming calls to the ACHD program.
• Provides administrative support to the Director of the ACHD program and department.
• Coordinates ACHD outreach programs.
• Coordinates and maintains appropriate records for the ACHD program.
• Oversees the revenue cycle process.
• Schedules and coordinates appointments and testing for patients.
• Coordinates monthly meetings.
• Responsible for data organization, feedback collection and analysis to assist the director in developing benchmarking strategies.

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Qualifications:
Education

• High School Equivalent / GED (Required) and
• Some college course work (Preferred)

Work Experience

• Demonstrated experience with Microsoft Applications (Required) and
• Database experience (Preferred)

Knowledge, Skills, & Abilities

• High attention to detail and organization skills (Required proficiency)
• Excellent oral and written communication skills (Required proficiency)
• Must possess the maturity and ability to interact with all levels of administrative and clinical staff. (Required proficiency)

Physical Demands

• Standing Occasionally
• Walking Occasionally
• Sitting Constantly
• Lifting Rarely 20 lbs
• Carrying Rarely 20 lbs
• Pushing Rarely 20 lbs
• Pulling Rarely 20 lbs
• Climbing Rarely 20 lbs
• Balancing Rarely
• Stooping Rarely
• Kneeling Rarely
• Crouching Rarely
• Crawling Rarely
• Reaching Rarely
• Handling Occasionally
• Grasping Occasionally
• Feeling Rarely
• Talking Constantly
• Hearing Constantly
• Repetitive Motions Frequently
• Eye/Hand/Foot Coordination Frequently

Travel Requirements

• 10%