Job Description
Summary:

In a High-Reliability Organization, reporting to the Associate Chief Nursing Officer, the Coordinator of Patient Experience is responsible for the support of action plans to drive behavior change, process improvement, and environment changes based on patient experience data, to optimize care delivery, and achieve best-in-class patient satisfaction. The Coordinator will utilize data from patient engagement surveys, complaints, and grievances to support process improvement in the hospital to meet national metric benchmarks for patient experience in the hospital.

Requirements:

A.Education/Skills

• Associate degree required.

B. Experience

• 1 year of education, customer service, or process improvement experience preferred.

• Experience in supporting multi-functional teams.

• Direct Patient Care Experience.

C. Licenses, Registrations, or Certifications

• None required.

Work Type:

Full Time

EEO is the law - click below for more information:

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

Current Associate? to apply

APPLICATION DOWNTIME ALERT
Our application process is being upgraded and will not be accessible between 8:00 am and 12:00 pm CST. During our scheduled downtime, you can to join our talent community or come back later to fill out the application process. Thank you for your patience as we upgrade our technology.

Coordinator Associate and Patient Experience, Nursing Administration - Full time

Hi! I'm Eve, your personal assistant at CHRISTUS Health
You can ask me anything about our business, culture, team, open jobs and more! I'm here to help.