Coordinator of Returning Adults Center- MassLINKS Part-Time ESOL Enrollment Advisor

Job Description:

General Statement of Duties:

The MassLINKS ESOL Enrollment Advisor coordinates and delivers services supporting student success for the MassLinks Adult Education Online Academy. This position coordinates and delivers individualized, small, and large group activities supporting the enrollment functions of MassLinks. The MassLINKS ESOL Enrollment Advisor maintains knowledge of funder policies and procedures related to enrollment functions. This position also maintains knowledge of
internal and external support services and fosters strong partnerships with colleagues and community partners to facilitate access to a broad network of support services that can support student success throughout the enrollment process for students interested in the MassLinks Adult Education Online Academy at MWCC. The ESOL Enrollment Advisor maintains specific program wide data management systems and performs other duties as assigned by the President's
Designee in support of Student Success at the MassLinks Adult Education Online Academy at MWCC.

Responsibilities:

• Implement communication and outreach plans in support of the enrollment goals of the MassLinks Adult Education Online Academy;
• Support the effective and active management of the MassLINKS Waitlist within the LACES Data Management system;
• Enter Placement Data into the LACES Data Management System in accordance with MassLINKS LACES Standard Operating Procedures;
• Run reports identifying shared customers and priority populations within the LACES Data Management System;
• Conduct targeted outreach and communications to specialized populations supporting access and enrollment efforts for priority populations;
• Conduct pre-enrollment activities for priority student populations such as information sessions, technology assessment sessions, and enrollment support sessions;
• Conduct pre-enrollment activities such as information sessions, technology assessment sessions, and intake and enrollment support sessions;
• Monitor required intake and placement assessment forms to inform targeted outreach to students needing support completing enrollment steps at MassLINKS;
• Support regular outreach to individuals and groups of individuals interested in enrollment in Adult Education programming at MassLinks. This outreach will be conducted remotely using phone and/or video conferencing technology (Zoom);
• Support the active management of the technology inventory at the MassLINKS Adult Education Online Academy;
• Monitor the MassLINKS Student Facing Website to ensure the proper functioning of website features and student access and support;
• Collaborate with MWCC Marketing Department and MassLINKS Leadership to support the management and improvements of the MassLINKS Website.
• Conduct follow-up communication with students after they have exited the program to support ongoing communication and support for exited students as well as data collection requirements of ACLS.

For Complete Union Specifications please click HERE

Requirements:

Minimum Qualifications:

• Master's degree in Higher Education Administration, Social Welfare, Counseling, or closely related field;
• Three (3) years experience and/or training that includes counseling, personal/academic advisement; non-traditional student interaction, welfare procedures, or program management; or
• An equivalent combination of education, training, and experience.

Desired Qualifications:

• Master's Degree in Education or closely related field;
• Experience developing/delivering outreach and communication plans;
• Experience with web-based technology and communication tools Experience with shared document systems (Microsoft 365, Google Workspace for
• Education, etc.);
• Previous experience working with adult learners

Equivalency Statement
Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

Additional Information:

Campus Title: MassLINKS Part-Time ESOL Enrollment Advisor
Salary: $32.64-$42.84 Based on Interval

Employee Status: Part Time Grant Funded
Benefits: No
Hours per Week: Not to exceed 18 hours per week *This is a Telework Eligible Position*
Number of Weeks: 35

Mount Wachusett Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Affirmative Action Officer and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

Application Instructions:

Candidates for employment should be aware that although the COVID 19 Vaccination Requirement Policy is no longer in effect, all Community College students, faculty and staff are strongly encouraged to be up to date with vaccination against COVID-19. For additional information related to the status of the COVID19 Vaccination Requirement Policy, please visit: https://mwcc.edu/covid/

The following documents are required:
1. Resume
2. Cover Letter

Anticipated Effective Date: August 2024

Priority will be given to applications received prior to August 19,2024.

Applications will continue to be accepted until the position is filled.

Candidates may be subject to employment screening to include both a Criminal Offender Record Information (CORI) request and a Sexual Offender Registry Information (SORI).