Core Operations Specialist - Austin

Austin, Texas


Employer: TikTok
Industry: Channel ops
Salary: Competitive
Job type: Full-Time

Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The CoreOps team is made of content reviewers and policy experts dedicated to ensuring accurate and efficient classification of content according to TikTok Ads policies. We collaborate with other business functions, identify opportunities for process improvement, and communicate emerging risks. Our expertise lies in TikTok Ads policies and procedures, allowing us to provide a safe and compliant environment. Together, we create an exceptional user experience while upholding quality and policy compliance.

Responsibilities:
1. Review content and classify according to TikTok Ads policies and standard operating procedures with accuracy and efficiency;
2. Cooperate with other businesses related functions to complete the designated work;
3. Identify opportunities to improve processes, protocols, and policies at scale;
4. Identify and communicate emerging risks to management and cross functional partners;
5. Conduct general data entry tasks;
6. Become an expert on TikTok Ads policies and procedures;

Qualifications

Minimum Qualifications
- BA/BS or equivalent work experience;
- Advanced English;
- Analytical and research skills;
- Ability to work in fast and evolving environment with an eye for detail;
- Ability to maintain a high degree of confidentiality while meeting strict deadlines;
- Ability to work in differing work rotations/shifts (including nights, public holidays and weekends);

Preferred Qualifications
- Experience with Excel, PowerPoint, Word; SQL a plus;
- Ability to evaluate content of advertisements by referring to standard operating procedures;

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at tac.accommodations@tiktok.com

Created: 2024-05-07
Reference: A19172
Country: United States
State: Texas
City: Austin
ZIP: 78749


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