Court Learning and Development Officer (Management Assistant II) - Municipal Court

ABOUT THIS POSITION

The Municipal Court provides equal access to justice, professional and impartial treatment, and the fair and time resolution of all court matters. Municipal Court performs their responsibilities in a manner that serves to maintain the public's trust and confidence in the Court as an institution and to enhance the public's respect for the rule of law, while preserving and protecting individual rights guaranteed under the constitution.

The Municipal Court is seeking a Court Learning and Development Officer, Management Assistant II. This position will be responsible for identifying, developing, coordinating, and participating in training and development programs for the Phoenix Municipal Court. The Court Learning and Development Officer duties will include designing, implementing, and evaluating employee development and leadership programs. This role will work closely with the Chief Presiding Judge and the Court Executive Administrator to identify training needs and develop strategies that fosters a culture of continuous learning within the Court.

IDEAL CANDIDATE

• Knowledge of:
  • Group dynamics and human behavior and the effects of both on members of a group and principles, training methods, and techniques used in current training field practices in person, virtually, e-learning, and video production.
  • Training program development, monitoring, and control systems; principles and practices of adult education; and learning theories and techniques as they apply to training and leadership development.
  • Organizational and team building development; business writing; human development skills, including Emotional Intelligence and Leadership.
  • Human Resource policies and ADA requirements.
    • Change Management techniques and applications.
    • Career coaching.
    • Process improvements, such as Lean or Six Sigma and Strategic Planning.
• Ability to be:
  • Innovative, adaptable, and ready to jump in to support the department goals and initiatives.
  • Committed to continuous improvement.
  • Organized, professional, and reliable.
• Ability to:
  • Work for a fast-paced large governmental or similar agency providing high level administrative and management support.
  • Multi-task and have excellent follow through skills.
  • Take initiative, be capable of making thorough analysis and sound recommendations, and work independently while managing a complex workload in a balanced, efficient, and effective manner.
  • Build and maintain relationships.
  • Work collaboratively in team environment.
  • Provide excellent customer service.
• Possess:
  • Strong written and oral communication skills with individuals and groups.
  • .Strong organizational and problem-solving skills.

SALARY

P ay and Hiring Range: $71,240.00 - $116,022.40 annually.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

BENEFITS

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information .
• 401(a) and 457 plans with employer contributions.
• Choice of generous medical HMO, PPO, or HSA/HDHP plans.
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.
• Wellness incentive of up to $720 annually.
• Dental, vision, and life insurance options.
• Employer paid long-term disability.
• Free Bus/light rail pass.
• Tuition reimbursement program up to $6,500 per year.
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.
• Federal Student Loan Forgiveness offered through Savi .

For more details, visit: Unit 007 Benefits

MINIMUM QUALIFICATIONS

• Three years of professional-level experience in research, finance or public administration.
• Master's degree in business or public administration, or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• The City job description can be found here .
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• This position is subject to Criminal Justice Information Systems (CJIS) background standards. Candidates who receive a conditional offer of employment must be fingerprinted and will have their fingerprints used to check the Criminal History Records of the State of Arizona Department of Public Safety and the Federal Bureau of Investigation. Any records returned will be reviewed to determine the candidate's suitability for the job.
• For information regarding pre-screening and driving positions, click here .

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:

• Experience with:
  • PowerPoint presentations including drafting, editing, approving documents for various audiences.
  • Using research methods, data and statistical analysis, and benchmarking to develop business decisions.
  • Budget management.
  • Leading projects and initiatives.
  • Supporting management or executive level staff.
  • Writing formal/detailed reports and creating power point presentations.
  • Developing resources to monitor and promote program success.
  • Making recommendations to improve program effectiveness and efficiency.
• Ten or more years of experience in training and development programs at a level which required design, coordination, supervision, or participation in the planning and programming process.
• Ten or more years of experience developing supervisory or leadership training programs.
• Master's degree in education, organizational development or a related field, and certification in instructional design, training, or coaching.
• Proficient with Microsoft Office 365.

RECRUITMENT DATES

Recruitment closes September 9, 2024. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix .
• Subscribe to receive e-mail notifications about new employment opportunities.
• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700 .

REFERENCE

Management Asst II, JC:05320, ID# 55482, 08/27/24, USM, DB, Benefits:007.

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.