Crisis Services Technician

The Impact You Can Make

Under the direction/supervision of the licensed nursing staff or their designee, the Behavioral Health Technician (Crisis Services) is responsible for providing nursing delegated/assigned services to patients with mental illness in the Crisis Center. The Behavioral Health Technician provides care to individuals with mental illness/ and or co-occurring substance use/abuse diagnosis along with individuals with a dual diagnosis of mental illness and intellectual or developmental disability. Primary duties include providing a safe and secure environment for all patients and providing support to nursing staff and the clinical treatment team. Provides routine patient care and supports the department services in accordance with established policies and procedures. May routinely perform nursing assistant core competencies including blood glucose, vital signs, specimen collections, 12 lead EKG, point of care testing and phlebotomy. Must complete NAPPI training course annually. This position requires cross-training in the Inpatient Behavioral Unit.

The Glens Falls Hospital Impact

Mission

Our Mission is to improve the health of people in our region by providing access to exceptional, affordable, and patient-centered care every day and in every setting.

How You Will Fulfill Your Potential

Responsibilities

• Performs regular safety checks to maintain safety of mileau. Maintains a safe therapeutic environment that emphasizes recovery, resilience and building a sense of community.
• Establishes a therapeutic relationship with assigned patients and assists with daily living needs. Assists with physical, respiratory and cardiopulmonary therapies. Provides feedback to the RN regarding patient care and reports changes in patient status.
• Provides professional written and verbal communication about client observations to all staff and applicable treatment team members in a timely manner.
• Provides assistance with intake procedures including: documentation, inventory of client belongings, and orientation to the Crisis Unit.
• Provides trauma-informed interventions that minimize harm and restrictive measures and empower clients to share responsibility in their recovery plan.
• Assist with the inventory and tracking of CSU program supplies and other program operations duties as outlined by Supervisor.
• Performs and assists with various tasks including basic patient care, direct and indirect diagnostic and therapeutic procedures including taking vital signs, performing blood glucose checks, specimen collection, 12 lead EKG and phlebotomy.
• Documents in medical record according to established procedures.
• Provides instruction to patients and families under the direction of the RN and/ or Crisis Clinician.
• May apply, monitor and remove patient restraints as per physician and hospital protocol.
• Strictly adheres to all policies and procedures relative to patient care and hospital related information. Complies with safety policies and procedures including standard precautions

Qualifications

Education & Experience

• High school diploma or equivalent required
• Associate's Degree in behavioral studies or related field, or equivalent experience highly desired
• Minimum of 1 -2 years of behavioral health or patient care experience preferred

Licenses / Registrations

• Must have or obtain upon hire, BLS certification
• NAPPI Certification required (provided during unit orientation and annually)

Salary Range
The expected base rate for this Glens Falls, New York, United States-based position is $18.00 to $25.95 per hour. Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the listed job requirements.

Benefits
Glens Falls Hospital is committed to providing our people with valuable and competitive benefits offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are available to active, full-time and part-time employees who work at least 30 hours per week, can be found here.