CRM Manager

We are looking for a CRM Manager for a top beauty company in New York, New York.

• Hourly Pay Rate: $60-68/hour

Responsibilities:

• Email, SMS and loyalty delivery, cadence and performance across 3 brands
• Development of robust activation plans to drive conversion, revenue and profitability
• Development and execution of robust consumer analytics, reports and analysis to inform and drive all touchpoints of the consumer lifecycle with the agility in adapting the right KPIs and insights
• Present regular updates via presentations, recaps etc. that combine data-driven insights with actionable tactics that contribute to business goals
• Lead and define loyalty program strategies that drive customer engagement, retention and lifetime value
• Develop an A/B Testing cadence and roadmap to optimize and evolve the consumer experience across key CRM tactics
• Serve as technical expert for marketing technology including Salesforce Marketing Cloud, Google Analytics and other CRM platform tech

Required Qualifications:

• College Degree
• 8-10 years in a direct-to-consumer CRM role
• Experience in a direct-to-consumer business required.
• Experience developing or running a brand loyalty program
• Related work experience which demonstrates an understanding of and skill in the confluence of brand management and direct-to-consumer marketing principles
• Expert knowledge and skill with data, data management, data activation and analytics, particularly as it relates to CRM and consumer data
• Demonstrated strength in communication and influencing skills; not only written and verbal, but also in the engagement of internal and external business partners
• Ability effectively analyze and translate data into actionable business plans
• Highly collaborative across different stakeholders in a matrixed environment
• Strong prioritization and problem solving skills
• Open to new ideas with thirst for innovation
• Self-motivated, results and solution oriented, strategic thinker

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook , and LinkedIn .

Opportunity Awaits.