Requisition ID: 191892

Posting Locations: Charlotte

Click here to view a Day in the Life of our Teammates!

Our Secret Ingredient is our Teammates.

We offer great rewards , competitive pay , career advancement and growth opportunities .

Full Time Teammates are also eligible for:

• Paid Training
• Paid Time Off plus paid holidays
• 401(k) with Company matching on a dollar-for-dollar basis
• Employee Stock Purchase Plan (ESPP)
• Group Health Insurance - Medical, Dental, Vision & Disability
• Basic and Supplemental Life Insurance

Refresh and Grow your Career with Us!

Job Overview

The Customer Development Director of Drug and Discount possesses a deep knowledge of the retailer, the competition, and the marketplace. This position will serve as the "go-to" person by the retailer's leadership team and NRS counterparts, brand partners and bottling network for best practices, innovation, and engagement while maintaining a bias for growth by driving sales and constantly exploring additional opportunities for incremental revenue and margin results. The Director is deeply connected with the NAOU leads, BASN/MEC/KDP leads, bottler network and CCCI's cross functional partners working with their team to ensure that we have business plans that are effective and efficient to execute.

Duties & Responsibilities

• Develop, negotiate, and maintain a strategic partnership status with customers, brand partner leads and bottler network to ensure joint business plans are achieved
• Create, maintain, and update critical execution plans and tools to ensure success (new items, pricing, preloads/prebooks, authorization trackers, SFA questions, resets, new / remodel store management, etc.)
• Establish and lead cross-functional relationships with field operations, product supply, marketing, and revenue generation management to ensure alignment to respective strategic objectives
• Collaborate with Revenue Generation colleagues to compile and report key business results to CCCI's Senior Leadership team
• Analyze data to determine opportunities and implement tactics to reverse or sustain trends
• Coach, teach, and train (instructs) the field operations teams on alignment to customers sales plans, best practices, and expectations
• Create, maintain, and update critical sales correspondence to ensure the operations teams have the most up to date execution plans for assigned customer
• Develop and execute sales programs and conduct post-analysis reviews to gain an understanding of effectiveness. Make adjustments as needed to sustain or reverse trends

Knowledge, Skills, & Abilities

• Advanced ability to develop, negotiate and execute complex and strategic joint business plans with the assigned customer
• Strong ability to quickly bond and rapport to achieve a strategic partnership status throughout customers organization
• Must have strong negotiation and persuasion skills
• Responsive customer service skills with a proactive mindset
• Strong organizational management skills required with the ability to collaborate with all facets of the business including field operations, marketing, product supply, revenue generation management, and the National Retail Sales Team
• Ability to partner cross-functionally with other department leaders to accomplish goals and objectives
• Advanced analytical and critical thinking skills preferred
• Excellent organizational, time management, attention to detail, and team-building skills are required
• Ability to work independently
• Strong leadership, coaching, and presentation abilities
• Excellent oral and written communication skills required
• Ability to prioritize multiple assignments with time-sensitive and critical deadlines
• Continuous improvement mindset
• Adept in handling ambiguity
• Computer proficiency in MS Office particularly MS Excel and MS PowerPoint

Minimum Qualifications

• Bachelor's degree four (4) years
• Knowledge acquired through five (5) plus years of work experience in customer management or field sales experience dealing directly with customers
• Overnight travel is required to be successful in role. Estimated at 40%
• Position location is optional with understanding that person must be willing to travel to team, customers, bottler network and internal meetings.

Work Environment

Remote Employee: Home office is required

Coca-Cola Consolidated, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Nearest Major Market: Charlotte