Customer Fulfillment Representative

Insight Global is looking for a Customer Fulfillment Representative in Missouri City, TX. This role is onsite Monday- Friday. The ideal candidate of this role will act as a key contributor to the branch sales team and Global Sales Organization to support key program initiatives and ensures customer satisfaction standards are met. This individual will assist with quotes, ordering processing, expediting and proactively manage customer open order data tomaximize fill rates and customer satisfaction for fortune 500 companies.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

High School or GED

2+ years of customer service, sales, or related experience

Intermediate excel experience: V-lookups

Customer service oriented with solid verbal and written communication skills

Proven problem solver with strong attention to detail

Demonstrated self-starter with resilient personal initiative

Desire to assume increasing levels of responsibility

Highly organized with ability to prioritize and manage multiple tasks and deadlines

Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups, and influence decisions

Demonstrate high energy and passion for exceeding customer expectations; strong desire to go above and beyond the call of duty

Goal oriented and self-motivated with ability to work both independently and within a team environment

Proficient computer skills with demonstrated experience with Microsoft Office (Excel), Business Objects, automated order entry systems, and other internet-based tools

Proven experience in data mining, analyzing, and reporting out on large data sets

Nice to Have Skills & Experience

Prior Experience within the Distribution Industry

College Degree

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.