Experis IT ManpowerGroup has partnered with a leading Medical insurance organization in the Columbia, SC for a Customer Service Advocate II role to assist their team. This is an on-site role.

Industry: Medical insurance
Title: Customer Service Advocate II
Pay Rate: $18/hr on W2
Location: Columbia, SC
Duration: Contract with potential for permanent placement
Start Date: 15th Jul, 2024
Training 8 weeks (4 weeks classroom and 4 weeks hands on)
Training schedule - Monday-Friday, 8am-4:30 pm
After training schedule - Monday-Friday,
Must have availability between 8am-6pm.
Can't miss more than 8 hours during training. If a candidate has request for time off during that timeframe, please don't submit them for the request.
If there are gaps within their work history, please have them to provide a reason.

Job Description:
This is a call center/customer service with a heavy call volume.
Please advise your candidates of the requirements to ensure they are fine with being on the phones.