Customer Service Coordinator Lead

Overview

Join our team as a day shift , full-time , Customer Service Coordinator Lead in Albuquerque, NM .

Fulf illing your purpose begins here:

People First, Always . Here's how we take care of our people:

• Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more .

Your team is bigger than your department:

• Lovelace Medical Center is an acute care hospital, with 263 licensed beds, providing comprehensive care, including around-the-clock emergency care, surgical services, non-invasive robotic spine surgery, stroke care, radiology and oncology services.
• We believe healthcare is a team sport and every player has something to contribute . We show compassion, celebrate differences and treat one another with respect.

Responsibilities

• Leads and oversees the daily duties of assigned staff within a designated department.
• Provides guidance and training to assigned staff responsible for admitting, registering, scheduling and verifying patient insurance policies.
• Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
• Adheres to policies, procedures and regulations to ensure compliance and patient safety.
• review and work registration and billing work queues
• Provide training and guidance to staff
• Responsible for registering and scheduling patients.
• Handle customer account transactions and oversees cashiering operations.

Qualifications

Job Requirements:

• High School Diploma or GED equivalent
• Two (2) years of directly related experience

Preferred Job Requirements:

• Associate's Degree in related field of study
• Medical Office Experience