LaSalle Network has partnered with a Global Manufacturing company that specializes in the production of Machine tools. They are looking for a skilled and passionate Customer Service Manager to join their dynamic team.

Customer Service Manager Responsibilities:

• Efficiently handle and process incoming quotes from vendors
  
• Check account statuses, update account information, and input new customer data into the system
  
• Manage new machine orders, including follow-ups, PO receiving, and invoice requesting
  
• Collaborate closely with the controller to send invoices to customers and maintain up-to-date accounts receivable status
  
• Directly communicate with customers to manage standalone orders effectively
  
• Undertake various office tasks such as shipping/receiving packages, answering telephones, filing documents, and ordering office supplies
  
• Collaborate with the logistics team and customers to manage all shipments and related documents
  
• Assist with service warranties, installations, work order assignments, and part ordering when necessary

Customer Service Manager Requirements:

• Bachelor's Degree from an accredited university
  
• Previous experience with CRM tools is preferable, but not required
  
• Prior experience in the machine tool industry is preferred
  
• Proficient to advanced use of Microsoft Excel
  
• Strong interpersonal skills
  
• Ability to thrive in a fast-paced environment
  
• Anticipate a typical office setting with periodic exposure to manufacturing environments. Manufacturing settings may present potential hazards such as noise, electricity, chemicals, heavy equipment, and both automated and manual machinery

If this sounds like the right opportunity for you, please apply today!

Thank you,

Tamara Ledogar
Project Manager
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets.