CUSTOMER SERVICE REP I
Houston, Texas
Employer: McLane Company, Inc.
Industry: Customer Service
Salary: Competitive
Job type: Full-Time
Under direct supervision and through initial training, this position handles routine customer service cases. Achieves customer satisfaction with accurate, timely, and consistent information.
McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details:
ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES:
Other duties may be assigned.
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
WORKING CONDITIONS:
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details:
- Generous benefits available on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
- Get paid early. Get paid fast.
- 401(k) with annual company match.
- Paid holidays, vacation time, educational assistance program, and more!
ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES:
Other duties may be assigned.
- Maintain customer files to ensure up to date information.
- Research and respond to customer inquiries.
- Manage customer requests for assistance, information, and issue resolution.
- Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met.
- Maintain regular communication with decision makers within customer organizations.
- Train customers on various business issues and applications to maximize value.
- Respond to various customer requests and needs.
- Answer inquiries by phone, email, and internet response.
- Perform other duties as needed or assigned by supervisor.
- Other duties may be assigned.
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
- High School Diploma or GED.
- Up to 2 years of experience in a customer service role.
- Ability to type 45 wpm and perform 10-key by touch.
- Strong verbal and written communication skills, and organization and planning skills.
- Knowledge and experience with Microsoft office applications.
- Ability to prioritize pending tasks in a logical manner.
- Ability to learn quickly and retain information.
WORKING CONDITIONS:
- Office environment.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Created: 2024-10-04
Reference: 2404320
Country: United States
State: Texas
City: Houston
ZIP: 77069
Similar jobs:
-
Supplemental Guest Transportation Rep - Part-time - Ben Taub Hospital
Harris Health System in Houston, Texas -
Admissions Rep / Registrar / Town Square / Admitting / PRN
UHS in Amarillo, Texas -
Employee Benefits Associate Account Rep - Career Development Program
USI Holdings Corporation in Fort Worth, Texas -
CUSTOMER SERVICE REP I
McLane Company, Inc. in Houston, Texas -
Patient Benefit Rep (Onsite)
Insight Global in The Colony, Texas -
Patient Services Rep / Cardiology
Ardent Health Services in Athens, Texas -
Patient Access Rep (Part-Time) / LBJ Specialty Clinics / Bilingual Preferred / Mon.-Thurs. (11:30AM-8:00PM) rotating Sat.
Harris Health System in Houston, Texas -
ER ADMISSIONS REP - PRN
UHS in Denison, Texas -
Licensed Insurance Customer Service Sales Rep
StaffMyAgency LLC in VICTORIA, Texas💸 $12 - $22 per hour -
Patient Access Rep II
CHI in Bryan, Texas -
Lead Development Rep/Inside Sales, Global Lead Development
Amazon in Austin, Texas -
ER ADMISSIONS REP - PRN
UHS in Denison, Texas -
Patient Access Rep II
CHI in Bryan, Texas -
Admissions Rep FT
UHS in Mcallen, Texas -
Patient Access Rep - El Franco Lee Health Center
Harris Health System in Houston, Texas -
Call Center Sales Rep (Bilingual Spanish) - $18 per Hour Plus Commission & Incentives
SPECTRUM in El Paso, Texas💸 $18 per hour -
Call Center Sales Rep (Bilingual Spanish) - $18 per Hour Plus Commission & Incentives
SPECTRUM in El Paso, Texas💸 $18 per hour -
Full Time Customer Service Rep - Apply Now, Start ASAP!
Aucera in El Paso, Texas💸 $11 - $15 per hour -
Patient Flow Rep
CHI in Houston, Texas -
Insurance Sales Rep
StaffMyAgency LLC in KATY, Texas