Customer Service Rep I - PHC

Tucson, Arizona

Employer: Linde Corporation
Industry: 
Salary: Competitive
Job type: Full-Time
Job Description

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, as well as supporting compliance to physician direction.

Job Responsibilities:

  • Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
  • Documents calls and intakes in computerized record keeping system (Productivity)
  • Verifies and updates demographic information such as address and telephone number in computerized records


Qualifications

  • Read and analyze documents such as patient orders
  • Comprehend pharmacy prescription terminology
  • Effectively communicate with co-workers and patients alike
  • Help with the training of employees
  • Calculate figures and amounts in reference to frequency and doses dispensed
  • Apply common sense understanding to carry out oral and written instructions


Education and Experience:

  • High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience
  • Must meet any licensing requirements necessary for specific location
  • Computer entry experience required


Physical Demands:

The employee must occasionally lift and/or move up to 10 pounds.
Created: 2024-10-12
Reference: 66878
Country: United States
State: Arizona
City: Tucson
ZIP: 85705

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