Customer Service Rep II

Opening

Full Time 40 hours Range URG 103 Transportation & Logistics

Schedule

10:00 AM - 6:30 PM

Responsibilities

Summary:

Provides timely responses to customer inquiries by telephone, email or website, or in- or outbound service center, consistent with service and quality standards. Processes customer orders, bills and accounts, and applications for service, maintenance and termination. Troubleshoots and resolves customer complaints. Works within established procedures with a moderate degree of supervision. Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.

Education/Experience:

High School Diploma and one year relevant experience

How To Apply

All applicants must apply online.

EOE Minorities/Females/Protected Veterans/Disabled

Pay Range

Pay Range: $17.43 - $24.40 Hourly

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.