Customer Service Representative - Fairburn, GA

Overview

Are you a highly motivated self-starter who continually looks for new opportunities and initiatives to drive change across the organization? Are you looking for a creative, challenging job that contributes to your community's way of life in a stable industry? Are you highly collaborative and believe that the best results are achieved through strong relationships and partnerships?

Trimac is a North American company with over 75 years of history that is geared to embrace a changing, technology-driven future and we're looking for candidates who want to join us on our journey!

Who You Are

• Demonstrated strength in project and teamwork
• Strong time management skills for multiple tasks
• Positive orientation to problem solving
• Strong verbal and written skills
• Intermediate skills with Microsoft outlook, word, and excel
• Must have high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.
• Must be able to interact and communicate with individuals at all levels of the organization. Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
• Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
• Possesses and demonstrates the ability to perform assigned tasks in a manner that adheres to the companies Safety, Health, Environmental and Security policies.

Responsibilities

• Clear, professional verbal communication with customers, drivers, and contractors.
• Professional communication via email to include type and design general correspondences.
• Creating Purchase Orders, manage FedEx accounts, and distribute mail.
• Perform basic billing audits.
• General office duties including filing, data input, and completing various reports.
• Additional non-exempt, non-supervisory job functions based on branch requirements and product line business needs.

Qualifications

The minimum education or formal training for this position include the following:
• Mandatory High School Diploma
• Advanced skills in Microsoft Office including Excel, Word
• 1-2 years working in a data entry environment, preferably in a finance or accounting.
• Experience with accounting software including Microsoft Dynamics would be an asset

Benefits

Here's a few highlights of the benefits you'll enjoy:

We invest in our employee's growth through training and development programs. We offer a comprehensive benefits package such as:

• Medical, Dental, Vision, Life Insurance, and many more health and wellness benefits
• Paid vacation, floating holidays, sick time, and company holidays
• Paid time off for volunteer activities to help give back to our communities
• 401k employer match
• Tuition Reimbursement Program to achieve your educational goals
• Continuous learning and career development

Safety Commitments

• We make safety a part of every decision
• We make safety personal
• We have the courage to intervene