Customer Service Representative I
Rochester, New York
Employer: Innova solutions
Industry: Customer Service
Salary: $15.00 - $17.00 per hour
Job type: Full-Time
A client of Innova Solutions is immediately hiring for a Customer Service Representative.
Position type: Full-time Contract
Duration: 6 months
Location: Rochester, NY
As a Customer Service Representative, you will:
The ideal candidate will have:
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Thank you!
Gangotri Chakraborty
Team Recruitment
(+1) 470-845-2815
gangotri.chakraborty@innovasolutions.com
PAY RANGE AND BENEFITS:
Pay Range*: $15.00 - $17.00 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits : Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS : Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions :
Website : https://www.innovasolutions.com/
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin,
sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Position type: Full-time Contract
Duration: 6 months
Location: Rochester, NY
As a Customer Service Representative, you will:
- Responsible for researching and responding to inquiries via telephone, email, walk-in, and mail from internal and external customers in accordance with custom designed benefit plans.
- Responsible for meeting set statistical performance measures such as length of each call and daily call volume.
- Responsible for acting as a liaison between customers, internal departments, vendors, and business associates.
- Responsible for assisting with the training of other team members.
- Responsible for participating in ongoing training to further knowledge of regulations, software systems, policies, and procedures, and develop skills to accurately fulfil requirements of the job.
- Responsible for adhering to all Customer Service policies and procedures
The ideal candidate will have:
- Associate degree in business administration or related field with a minimum of six months' work experience.
- In lieu of degree a min of 2 years' experience working in a customer service setting/environment.
- PC skills required.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Thank you!
Gangotri Chakraborty
Team Recruitment
(+1) 470-845-2815
gangotri.chakraborty@innovasolutions.com
PAY RANGE AND BENEFITS:
Pay Range*: $15.00 - $17.00 per hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits : Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS : Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions :
- Named One of America's Best Employers for New Grads by Forbes (2024
- Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)
- One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
- One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
- Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
- One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
- AWS Advanced Tier Services Partner with 100+ certifications
Website : https://www.innovasolutions.com/
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin,
sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Created: 2024-10-17
Reference: 985186
Country: United States
State: New York
City: Rochester
ZIP: 14608
Similar jobs:
-
Business to Business Sales Representative, MSP Experience Required
Parallel Partners in Albany, New York -
Member Services Representative
MJHS in New York, New York💸 $38545.53 per year -
Sales Representative I
MetroPlusHealth in New York, New York -
Talent Acquisition Partner - Non-Clinical (Personnel Representative), HR Talent Acquisition/Lincoln
NYC Health Hospitals in New York, New York -
Sales Representative (Health Benefits)
Northwell Health in New York, New York💸 $58540 - $92650 per year -
Sales Representative
StaffMyAgency LLC in New york, New York -
Marketing Representative In House Pre Arrival
Hilton Grand Vacations in New York, New York💸 $16 per hour -
Patient Account Representative
Northwell Health in Manhasset, New York💸 $41780 - $64340 per year -
Customer Service Representative
1100-Applied Industrial Technologies in Albany, New York -
Sales Representative II (Bronx)
NYC Health Hospitals in New York, New York -
Field Marketing Representative
Restaurant Depot in Mount Vernon, New York💸 $23.16 - $23.93 per hour -
Patient Access Lead Representative, Inpatient Follow Up
Stony Brook Medicine in Stony Brook, New York💸 $52993 - $64599 per year -
Outside Sales Representative (Bilingual Spanish)
Spectrum in Latham, New York💸 $30400.00 per year -
Resident Project Representative
HDR in New York, New York -
Marketing Representative In House
Hilton Grand Vacations in New York, New York -
Patient Account Representative
Northwell Health in Greenvale, New York💸 $27.20 - $30.44 per hour -
Bilingual Customer Account Representative
Rent-A-Center in LACKAWANNA, New York💸 $15.17 per hour -
Sales Representative
SPECTRUM in College Point, New York💸 $33200.00 per year -
Community Outreach Representative - Gun Violence Prevention
Northwell Health in New Hyde Park, New York💸 $39290 - $59800 per year -
Customer Service/Inside Sales Representative
1100-Applied Industrial Technologies in Big Flats, New York💸 $18 - $20 per hour