Customer Service Representative
Indianapolis, Indiana
Employer: Shutterfly Career Site
Industry: People Operations
Salary: $16.50 per hour
Job type: Full-Time
Lifetouch has an exciting opportunity for a Customer Service Representative to join our team!
Lifetouch National School Studios Inc., part of the Shutterfly family of companies, is an industry-leader with operations in all 50 states and Canada. Employees enjoy our fast-paced, collaborative culture and the ability to directly impact our business.
POSITION SUMMARY:
Acts as the first point of contact for customers and ensures efficient and effective customer service is delivered.
What You'll Do Here:
The Skills You'll Bring:
This position will accept applicants on an ongoing basis until filled.
This is a seasonal role with an hourly payrate of: $16.50
This position will accept applicants on an ongoing basis until filled.
Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it's the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications, without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or other characteristic covered by law. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site
Lifetouch National School Studios Inc., part of the Shutterfly family of companies, is an industry-leader with operations in all 50 states and Canada. Employees enjoy our fast-paced, collaborative culture and the ability to directly impact our business.
POSITION SUMMARY:
Acts as the first point of contact for customers and ensures efficient and effective customer service is delivered.
What You'll Do Here:
- Acts as the first point of contact for customers by answering the telephone or greeting visitors/ customers .
- Provides general customer support, which includes answering all incoming customer calls regarding order status, order process, package and price clarification, special services, retakes, reorders, refunds, and telephone orders.
- Routes calls or directs visitors/customers to appropriate area employees or escalates customer inquiries to Assistant Studio Manager.
- Always represents Lifetouch in a professional manner, while adhering to all Company and area policies.
- Displays confidence and professionalism, even during times of stress and in difficult situations .
The Skills You'll Bring:
- Must be at least 18 years old
- High School diploma or equivalent; post-secondary coursework and/or formal customer service training preferred.
- 1-2 years of customer service experience.
- Basic computer skills, including word processing and spreadsheet software.
- Superior phone and customer service skills/etiquette.
- Excellent verbal, written, listening and interpersonal skills .
- Strong problem solving and organizational skills .
- Ability to deal patiently with problems and complaints and to remain courteous when faced with difficult or angry customers.
This position will accept applicants on an ongoing basis until filled.
This is a seasonal role with an hourly payrate of: $16.50
This position will accept applicants on an ongoing basis until filled.
Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it's the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications, without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or other characteristic covered by law. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site
Created: 2024-09-17
Reference: 14778791
Country: United States
State: Indiana
City: Indianapolis
ZIP: 46218
Similar jobs:
-
Patient Service Representative
UnitedHealth Group in Carmel, Indiana -
Customer Service / Sales Representative
StaffMyAgency LLC in Attica, Indiana -
Provider Customer Service Call and Chat Representative - Remote in IN
UnitedHealth Group in Indianapolis, Indiana -
Customer Service Representative - North Vernon
United Farm Family Mutual Insurance Company in North Vernon, Indiana -
Medical Equipment Customer Service Representative
Rotech in INDIANAPOLIS, Indiana -
Customer Service Representative
1100-Applied Industrial Technologies in Lafayette, Indiana -
Customer Service Representative - Seymour
United Farm Family Mutual Insurance Company in Seymour, Indiana -
Customer Service Representative - Muncie
United Farm Family Mutual Insurance Company in Muncie, Indiana -
Customer Service Representative - Indianapolis
United Farm Family Mutual Insurance Company in Indianapolis, Indiana -
Patient Service Representative
UnitedHealth Group in Whiteland, Indiana -
Customer Service Representative
StaffMyAgency LLC in Fort Wayne, Indiana -
Customer Service Representative
Ingersoll Rand in Connersville, Indiana -
Inside Sales and Service Representative
Ingersoll Rand in Indianapolis, Indiana -
Customer Service Representative
Ingersoll Rand in Connersville, Indiana -
Medical Equipment Customer Service Representative
Rotech in INDIANAPOLIS, Indiana -
Customer Service Representative - Hartford City
United Farm Family Mutual Insurance Company in Hartford City, Indiana -
Customer Service Representative
MSC Industrial Supply Co in Elkhart, Indiana💸 $46750 per year -
Pharmacy Customer Service Representative (OptumRx Specialty) - National Remote
UnitedHealth Group in Jeffersonville, Indiana💸 $16.00 - $28.27 per hour -
Field Service Representative
Volt in INDIANAPOLIS, Indiana💸 $22.00 per hour -
Customer Service Representative, IN - Hybrid
McLaren in Indianapolis, Indiana