Customer Service Representative - Per Diem

Concord, Massachusetts

Employer: Emerson Hospital
Industry: Clerical & Administrative Support
Salary: Competitive
Job type: Full-Time
Job Summary

Reporting to the Customer Service Supervisor, the position handles all inquiries from patients and must be responded to in a courteous and timely manner. Responsible to work with patients on various diets and assist them in a nutritious meal selection.

Minimum Qualifications
  • Education
    • HS Diploma; college degree preferred.
  • Experience
    • Minimum 1 year office/clerical experience in hospital and/or medical business office setting, including professional telephone skills.
  • Licensure and/or Certification
    • N/A
  • Skills
    • Working knowledge of the Meditech system.
    • Excellent communication and correspondence skills.
    • Excellent customer service skills.
    • Ability to read, write, and communicate in English.
    • Strong computer skills.
    • Ability to maintain confidential information.
    • Assist with patient meal selection
    • Work with patients on various diets
Created: 2024-05-07
Reference: 26739
Country: United States
State: Massachusetts
City: Concord

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