Job Title: Customer Service/Coordinator I

Location: Hanover, PA (Hybrid)

Hours/Schedule: Mon- Fri 9am- 5pm

Type: Contract

Responsibilities

• A customer service assistant is the primary point of contact between a business and its customers.
• If customers want to place an order, find information, get advice, return a purchase or make a complaint, they will invariably talk to a customer service assistant.
• The job is ubiquitous in business -- every company has customers to care for -- and may go by other titles, such as information assistant or retail assistant.
• Customer service assistants may work with customers by phone, online or in person

Requirements

• Associates Degree Required
• Customer Service experience preferred - Min of 2 years - B2B
• Strong attention to detail
• Good communication and client interface skills
• Independent problem solver
• Data Research
• Prioritize work received and complete in a timely manner utilizing sound judgement in making and implementing corrective action.
• Working knowledge of Microsoft Office

Benefits

System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.