Customer Service/Coordinator I

Job Title: Customer Service/Coordinator I

Location: Hanover, PA

Hours/Schedule: 9am till 5 PM Mon - Friday, Occasional Saturdays and Non-Primary Holidays.

Type: Contract

Overview

Leading processed food company looking for an experienced Customer Service Assistant. Ideal candidates should have a least 2 years of B2B experience.

Responsibilities

A customer service assistant is the primary point of contact between a business and its customers. If customers want to place an order, find information, get advice, return a purchase or make a complaint, they will invariably talk to a customer service assistant. The job is ubiquitous in business -- every company has customers to care for -- and may go by other titles, such as information assistant or retail assistant. Customer service assistants may work with customers by phone, online or in person.

Requirements

• Customer Service experience preferred - Min of 2 years - B2B
• Strong attention to detail
• Good communication and client interface skills

• Independent problem solver
• Data Research
• Prioritize work received and complete in a timely manner utilizing sound judgment in making and implementing corrective action.
• Working knowledge of Microsoft Office

Benefits

System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.