Max Bill rate: $46.10
LAPTOP PROVIDED
100% Remote

Support the Americas Sales and Marketing Organization (SMG) by executing the administrative /audit tasks necessary to aid field sales teams manage their accounts, customers, opportunities, leads, etc., in a CRM (Salesforce) system. Navigate between many different Salesforce screens and research issues, as necessary. Frequently run reports and required to do audit and analysis via Excel and Power BI. Work with a variety of tools to help support Customer Sales Operations for North and Latin America as well as other customer facing field sales audiences. Access web-hosted document repository and follow documented business processes. Help to manage a support via (Salesforce Service Cloud) and effectively communicate with a variety of stakeholders. Training other Data Operations resources may be required when theyre being on boarded.

Minimum high school diploma / GED

Skills Required:
Intermediate/Advanced Excel skills required (strong pivot tables and V-Lookups skills a must).
Execute data queries across multiple data sources in support of business intelligence reporting
needs
Recognize and adopt best practices in reporting and analysis: data integrity and analysis, -
Validation, and documentation
Analyze web traffic and site behavior using web analytics tool for customer and business insights
Strong Data Auditing skills
Ability to think outside the box and look at the big picture
Ability to effectively work with internal teams across numerous functions and levels
Ability to quickly learn complex business processes and understand the underlying transactional
systems
Excellent problem solving skills including attention to detail and ability to close the loop.
Exceptional communication and customer service skills
Additional Skills and or education:
A self-directed individual who can work without direct supervision.
SAP Experience or similar Database management a plus.
Power BI
Salesforce and/or CRM Experience a plus.
Spanish a plus but not required.
Be able to multi-task in a high paced environment.
Ability to prioritize.
Ability to understand risks and escalate for support, as necessary.

Years of experience required for this position:
2-5 years Salesforce experience or working in similar Customer Relationship Management
System roles Shift Hours

8am-5pm

Shift Days

Monday-Friday

Intel Specific Job Title

Salesforce Data Operations Analyst

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01/10/2024 08:13 PM
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Description
Job Title: Salesforce Data Operations Analyst Job description: Support the Americas Sales and Marketing Organization (SMG) by executing the administrative /audit tasks necessary to aid field sales teams manage their accounts, customers, opportunities, leads, etc., in a CRM (Salesforce) system. Navigate between many different Salesforce screens and research issues, as necessary. Frequently run reports and required to do audit and analysis via Excel and Power BI. Work with a variety of tools to help support Customer Sales Operations for North and Latin America as well as other customer facing field sales audiences. Access web-hosted document repository and follow documented business processes. Help to manage a support via (Salesforce Service Cloud) and effectively communicate with a variety of stakeholders. Training other Data Operations resources may be required when theyre being on boarded. Skills Required:Intermediate/Advanced Excel skills required (strong pivot tables and V-Lookups skills a must).Execute data queries across multiple data sources in support of business intelligence reporting needs Recognize and adopt best practices in reporting and analysis: data integrity and analysis, - Validation, and documentationAnalyze web traffic and site behavior using web analytics tool for customer and business insightsStrong Data Auditing skills Ability to think outside the box and look at the big pictureAbility to effectively work with internal teams across numerous functions and levels Ability to quickly learn complex business processes and understand the underlying transactional systems Excellent problem solving skills including attention to detail and ability to close the loop.Exceptional communication and customer service skills Additional Skills and or education: A self-directed individual who can work without direct supervision. SAP Experience or similar Database management a plus.
Power BI Salesforce and/or CRM Experience a plus.Spanish a plus but not required. Be able to multi-task in a high paced environment. Ability to prioritize. Ability to understand risks and escalate for support, as necessary. Years of experience required for this position: 2-5 years Salesforce experience or working in similar Customer Relationship Management System roles