Data Analyst, User Research - USDS

Mountain View, California


Employer: TikTok
Industry: Data analysis
Salary: Competitive
Job type: Full-Time

Responsibilities

About TikTok U.S.Data Security
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the team
We are a team of passionate Data Analysts, Data Scientists, Researchers, and Operations who safeguard TikTok's US user data and join forces with cross-functional teams to derive actionable insights from US user data, maximizing ecommerce and monetization results while ensuring a pleasant app experience for our users.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities:
- Work closely with the User Research and Ecommerce teams to facilitate studies on how users, influencers, and merchants use our platform. You will lead data-driven projects, help understand user feedback, improve marketplace efficiency, and drive US business growth;
- Conduct exploratory data analysis, as well as build efficient workflows on various datasets (survey data, user behavior data, and product data, etc.) to monitor, diagnose and optimize business performance;
- Leverage machine learning models to extract value from complex data sets, and translate analytics and statistical results into easily digestible storylines, sharing insights with stakeholders.

Qualifications

Minimum qualifications
- A Bachelor's degree or higher in technical fields such as Computer Science, Statistics, Data Analytics. We prefer candidates with experience in data analytics in the ecommerce industry;
- Proficiency in data analysis and statistical analysis tools, including SQL, Python, and R. Familiarity with big data platforms and Machine Learning applications are strong advantages;
- Strong analytical and reporting skills, coupled with data visualization tools like Tableau or PowerBI;
- Experience in managing cross-functional execution and delivering impactful results of high quality. You should possess strong communication skills and demonstrate consistent follow-through.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/ktJP6

This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.

Created: 2024-07-04
Reference: JS7F2
Country: United States
State: California
City: Mountain View


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