Data Center Technician L1 - Atlanta

Compensation:
$18/hr to $25/hr. - Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Insight Global is looking to hire Data Center Technicians for a Fortune500 client. In this role you will be responsible for preparing, staging, setting up, and performing startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails. Performing diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components. Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance. Following procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads. The qualified candidate will be working alongside the cabling and logistics teams to complete necessary projects.

Job Responsibilities:
Monitor the system for equipment failure or errors in performance
Respond to program error messages by finding and correcting problems or terminating the program
Help programmers and systems analysts test and debug new programs
Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports

Summary:
The main function of a Data Center Technician is to monitor software to process business, scientific, engineering, and other data according to operating instructions.
Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails. Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs). Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance Follows procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads Required: High school diploma, GED, or equivalent Required: Basic knowledge of computer hardware, servers, and components.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

High school diploma, GED, or equivalent
Associate's degree in computer programming or equivalent training required
0-2 years overall experience
1+ year(s) experience supporting IT equipment or related technology
Basic knowledge of computer hardware, servers, and components
Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word)
Flexibility to work non-standard business hours that may include weekends and/or holidays

Nice to Have Skills & Experience

Previous datacenter experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.