Data Center Technician - Technical IT 1

* Remove network cables as part of a datacenter decommission

* Run/Label/Stage Power & Networking cables

* DBD removal only (does not perform any scanning)

* Follows procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment with guidance from Datacenter Technician Leads

* Prepares, stages, sets up, and performs basic startups and shutdowns for hardware following written instructions, checklists, guides, standard procedures, and with guidance from Datacenter Technician Leads

* Physical audits of datacenter assets

* Prepares, stages, sets up, and performs startups and shutdowns (e.g. racks hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and e-mails

* Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs)

* Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components

* Decommissions hardware for simple changes and refreshes (e.g. memory upgrades, OS rebuilds) following standard procedures with minimal guidance

* Follows procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads

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Required Skills & Experience

* Basic knowledge of computer hardware, servers, and components

* 6 months of experience supporting IT equipment or related technology

* Basic understanding of Microsoft Office applications (Outlook, Excel, Word)

* High school diploma, GED or equivalent

Nice to Have Skills & Experience

* Previous Microsoft experience

* Previous datacenter experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.