Job ID: 24-02872 Job Title: Data Entry Clerk
Location: Franklin, TN 37067 (Hybrid)
Duration: 12 months
Contract Type: W2 only
Pay Rate: $15.86/Hour

Our client is looking for a motivated person to work as part of the North American Administration team. Publishing Administration is responsible for the end-to-end value chain that spans licensing, registrations, royalty collection and distribution that ultimately serves and compensates our writers and clients. This position will be responsible for successfully inputting and verifying data associated with both copyright and royalties.

This position will initially report into the NA Copyright team, and then transition to assisting the NA Client Services team as the project progresses. This person will perform various tasks across numerous projects and processes within the administration team.

Key Responsibilities of this position include:

• Perform accurate and timely data entry of songs in client's administration systems in accordance with Global standards, to ensure the timely registration of works at industry collection societies.
• Correct data errors & anomalies to continually improve data quality.
• Research artist and release information to be loaded into the client database.
• Respond to queries and provide answers to parties who have questions about the Client's North American catalog.
• Assist clients with the completion of vendor and banking information paperwork to ensure payment.
• Provide customer service to clients who are requesting access to our proprietary royalty portal, Client Window.
• Investigate and trouble-shoot any vendor issues due to lacking or outdated information.
• Other projects and responsibilities as needed in response to changing business requirements.

Job specific skills

• Fast and accurate data-entry with attention to detail and understanding of how that data affects other departments.
• Propose and implement solutions in response to day-to-day challenges within the role.
• Comfortable with numbers, performing basic addition, subtraction, and ratios.
• Solid Microsoft Office skills, particularly data management and comparison in Excel.
• Able to learn multiple, customized systems.
• Strong written and verbal communication to work with a wide variety of audiences.
• Responds appropriately to direction regarding deadlines, deliverables, key performance indicators and service levels.
• Experience in the music publishing industry is helpful but not required, a willingness to learn the detail of the business and its process is important.

What We're Looking For

• Music lovers who are passionate about serving songwriters and rights holders and protecting their intellectual property.
• A collaborative team member able to work with multiple teams and co-workers of varying levels of experience.
• Organized, detail-oriented people who can set priorities and plan workload efficiently so that client needs are met consistently
• Someone who will consult with Reporting Manager where appropriate to recommend solutions, solve problems, create efficiencies, and complete tasks and projects in a timely manner