Dental Front Office - Business Assistant

Job Details

Req ID: 93917

Supported Practice: Grand Maple Dental Care

Category: Business Assistant

Location: 249 W Tournament Trl, Westfield, IN 46074

Position Summary:


Grand Maple Dental Care - Opening Fall 2024 in Westfield!


Exciting Opportunity: Join Our Team as a Business Assistant!

Are you a motivated and high-energy individual looking to make a difference? Grand Maple Dental Care is hiring Business Assistants to help set up and open our brand-new practice in Westfield!

As a Business Assistant in our front office, you'll experience a supportive and collaborative work environment where the focus is on patient care and continuous learning. We're seeking hard-working, motivated candidates who are passionate about helping our team deliver exceptional care to our community.


About Grand Maple Dental Care

At Grand Maple Dental Care, we pride ourselves on being a unique and integral part of the community we serve, much like every Heartland Dental-supported office.

• Location: Near the corner of 176th and Spring Mill Rd, across from Meijer
• Team: Two doctors and three hygienists
• Culture: A dynamic team of dental professionals who value teamwork and collaboration
• Facilities: A state-of-the-art practice with the latest technology and techniques

Why Join Heartland Dental?

At Heartland Dental, we believe in providing exceptional lifetime care for our patients by hiring and nurturing team members who support the business and clinical needs of each office. As a Business Assistant, you'll work in an environment that promotes learning, team cohesion, and prioritizes patient care.

Heartland Dental was recently recognized by Newsweek for two awards: America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024 . These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.


Benefits Include:

• Medical and Prescription Drug Insurance
• Free Dental Services for you and your dependents (minus lab fees)
• Vision Care Support
• Life and Disability Insurance
• 401(K) Retirement Plan
• Paid Time Off: 6 paid holidays and 2 weeks of paid vacation after one year!
• Growth Opportunities: Endless potential for advancement and development

If you're ready to be part of a team that values camaraderie, innovation, and patient-centered care, apply today to join Grand Maple Dental Care!

More about the role

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

Minimum Qualifications

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Preferred Experience

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

Physical Requirements:

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in-person) periodically throughout the year

At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.